PNC Mortgage

Disastrously incompetent. The only reason I'm temporarily using this bank is due to legal requirements of an interstate account I manage. Every single interaction has included the staff making boneheaded mistakes that cost me time and money (like telling me that their money market accounts don't have online access of any kind, and providing counter checks that were missing the signature line and routing information), and they have shocking policies like not processing account transfers on non-business days and providing counter checks that all have the same check number (so more than one cannot be deposited in the same bank). The staff seem like genuinely nice people, but their training and customer service are just unbelievably bad.
Sep 19th, 2023

The place looks desert, I talk with the reception girl about the mortgages questions, the mortgages Specialist was listening our conversation looks that she don't have any thing to do, but takes a couple minutes to ask me come inn. Looks empty and I know why not to many people arrives to this bank.
Jun 8th, 2023

Worst. Bank. Ever. Completely incapable of transferring money from one PNC account to another. BILLIONS of dollars we have spent rescuing these banks, and this is the service we get? Really? I thought US Bank was awful. This place is vastly worse. STAY AWAY. RUN AWAY. This is the worst bank on the planet. I'm pretty sure I'll never see my own money returned to me.
Jun 8th, 2023

Terrible service. Expensive fee's on everything. Difficult to work with. There are MANY other better banks to use for your business.
Sep 22nd, 2022

My mother and I have been with BBVA banking for years. They were always extremely kind and barely ever an issue. When PNC banking came in I chose to close my account. Extremely rude people working for that company. There has been multiple issues with the ATM and accounts. Not a well put together company at the moment.
Sep 19th, 2022