Highline South Ambulatory Surgery

Nov 2nd, 2021

The nurses were fantastic, procedure went well. I can’t begin to say how fabulous the staff is at Highline! Thank you for your caring & help!!!! The best!!!!!!
Oct 3rd, 2021

My husband had shoulder surgery at this center this past week. We had read the four reviews and had concerns because of them. However, we could not have been more pleased with this facility. From the moment we entered the doors, Covid protocols were being carefully followed. The nurse at the front assured me that all staff would be wearing masks at all times. I was not allowed in. I had the opportunity to talk to Mr. Masten, COO, who also assured me that everyone takes safety very seriously. More than this, my husband said that the staff were kind and competent, efficient and knowledgable. He felt very well cared for during his procedure. We would definitely use this center for any future needs and would strongly recommend it to others.
Jan 15th, 2021

Nov 2nd, 2020

During covid, one would expect all staff, especially nurses and physicians would be wearing masks. I contacted the Director of Infection Control to inquire about procedures before going here two weeks ago for a procedure, he assured me everyone would be wearing masks and how important infection control is. This was lip service from the infection control director and not what I experienced as infection control practices are severely lacking here! During the pre-op process, the nurse assigned to me and another one were not wearing masks and at times were less than 6’ from me! In addition, the restroom was dirty and after I alerted staff, when I went back later, it was still dirty. I’d avoid this place at all costs for procedures until they can up their infection control practices and make patient safety a priority. In addition, I filled out their survey, no response. They also failed to call for the check in call the day after although they tell you that’s why they’re taking your phone number.
May 15th, 2020