T-Mobile

We recently switched our cell service to T-Mobile and received excellent customer service from the Manager, Steven Valdez. Steven is knowledgeable, helpful, and kind. A winning combination! The switch to T-Mobile was a positive experience because of him. We are happy with our new phones and T-Mobile.
May 31st, 2023

Steve and his team are the best !!
May 24th, 2023

I strongly suggest visiting a corporate location instead. The staff members provided me with misleading information regarding a deal and ultimately only allowed me to trade in my iPhone for a new one, rather than offering a credit towards the cost of the phone. This type of behavior does not foster customer loyalty. Recently, I contacted the location and had to wait for two female employees to emerge from the back. Unfortunately, after speaking with them, they focused primarily on work and coverage and failed to provide any satisfactory answers to my inquiries. They were not very helpful or courteous. While I understand that this is a third-party location, I will not be returning.
Feb 16th, 2023

This store has unusual hours that aren't posted online. Abnormally long wait times inside only 2 workers and I was greeted but would appreciate seating if I need to wait a half hour. Super friendly and kind staff but nonetheless the wait time and the lack of seating is dreadful.
Feb 7th, 2023

Jan 25th, 2023