Hertz Car Rental - Littleton - East County HLE

Just dont.
Feb 27th, 2024

I booked online in the morning and went to pick up the car at 2pm. The lady told me that they had not even looked at the system, so probably there was no car ready right away (but to her surprise she later realized there was a cancellation). Also, she was not super friendly. When I returned the car I asked for a rude home (advertised for HLE locations) but she said the driver is not available that day. When I asked whether I should count on it for next time she said no as they do not really offer the service (unlike what is advertised). I ended up waiting for 30min for my ride to come and saw how lazy both of the employees were. No wonder they did not even check what reservations were made the day I rented the car.
Feb 27th, 2024

Our car had to go into the shop and the kind folks at hertz quickly helped us find a similar sized vehicle and had it ready to go when we arrived. It was quick easy process and the staff was friendly.
Feb 15th, 2024

This is absolutely the worst location I have ever encountered. The "manager trainee" Antonio is rude, short and just a miserable person. We rented an electric vehicle with a quoted 250 mile range that would only get about 150 miles. His response was it's my fault for renting a cheaper EV, and I can pay $30 more per day for "an upgrade" to rent a gas vehicle instead if I want.. so now unless I pay double what I was quoted, I am stuck with a vehicle that doesn't have sufficient mileage for me to travel for work while my vehicle is in the shop. Forget about the fact that I am a Hertz Platinum member which has proven to be a joke.. but that's another story. That was not recognized by the location at all.
Feb 5th, 2024

Jan 6th, 2024