Hertz Car Rental - Denver - East Colfax HLE

Quick and friendly.
Mar 26th, 2024

I was in town for a family emergency and my sisters car died. Zack was able to help me get a car fast and was so friendly and helpful in a very stressful time. I appreciate the kindness shown here, the car was great and ready to go.
Mar 21st, 2024

I had an awesome experience working with Dan during my rental reservation. He was super nice and knew how to provide good customer service. After telling him what I was using the car for, he provided relevant recommendations and gave me an upgrade. He even pulled up the car for me dispite it being a small parking lot. My experience was fantastic all around and this will be the only place I rent cars from in the Denver area.
Mar 18th, 2024

Extremely dirty carts, ghetto service and location. Rented from this place 4 times over the past 3 months and received a dirty car with trash inside while staff trying to upsell me something every single time. Avoid this place at all costs
Mar 5th, 2024

Booked a full size truck and show up to a jeep gladiator. Had 5 people that were supposed to fit with multiple bags and luggage. Escalated it and called the Denver to see if they had a larger vehicle to exchange. They said they would escalate it to the colfax manager. Never received a call. We had to unpack bags in the vehicle just to fit everyone and had two carryons on peoples laps. I wouldnt have booked if this was the case. As for the guy at the counterdont know how he even has a job. The guy tries to force services on you no matter how many times you tell him no. Hes not fit for this job or any customer service job. Do not recommend to anyone
Feb 28th, 2024