Quality West Heating & Cooling

Walking by truck and ask the man in back a question He basically gave me the dont bug me attitude with a cigarette hanging out of his mouth. Guess I wont be call quality heating!
Apr 3rd, 2024

I highly recommend Quality West Heating & Cooling. I found the staff and service in general to very professional. The company's communication was timely and attentive. The staff showed up when they said they would, they did a fantastic job with an installation, they were courteous and responsive and they did a thorough job cleaning up after completion of the project. I can recommend without reservation this company.
Mar 25th, 2024

Great experience working with Rob and his team to replace our boiler for radiant floor heating. Rob is impressively knowledgeable about boilers and that gives confidence in the work. Team was professional, timely and were back to being toasty warm. Thank you!
Mar 8th, 2024

Feb 26th, 2024

Hats off to these folks. My furnace has been giving me grief for a few years now. I am hot natured and have made do with space heaters or my grandparents trusty kerosene heater since probably 2019. No issues. Of course this year we have a polar plunge and Im leaving town for a few days when I fire up the furnace except no fire came on this time. I love remembering things dont work at such inconvenient times. I called around, with the forecast showing a high of 0 the following day I would imagine I wasnt the only one remembering their furnace didnt work, and unsurprisingly no one had any availability. My flight was at 6:30pm and I wasnt leaving until I knew my pipes wouldnt burst. I called Quality West and the only regret I have is not getting the name of the gentleman who answered the phone. I explained my predicament to him and he gave me the news I had expected and heard four times over already. Before hanging up he got my info and told me he would call me back. Uh huh. Not three minutes later he called. There was a nice lady who had scheduled her regular maintenance that was happy to switch to the following day. He told me his tech would be there by 3 and thats only the beginning of the good news. Tech showed up. Its snowing. Its colder than a witches you know what and all I can think about is how expensive this is going to be. After some testing the tech told me it was simply a dirty sensor and hed cleaned it. The house has been toasty ever since. $119 for the diagnostic and that was it!! No charge for an emergency visit or parts! They will be the only ones I call in the future!
Jan 19th, 2024