Public Storage
-
5280 DTC Blvd
Greenwood Village, CO 80111 - 720-663-8925
Hours
Chamber Rating
-
David Summers
Ive been a renter at The DTC location of Public Storage for many years. In recent weeks, I have noticed a new focus on customer service and having someone regularly on site at that location. Jasmine is the newest employee, and she is not only courteous and helpful, but I have personally noticed that she takes great pride in keeping the facility clean and orderly. She always seems to be willing to go that extra mile in accommodating request, and addressing issues.
Mar 18th, 2024 -
Jeanette Sloan
Nov 7th, 2023 -
Bo Bentley
Great place if you want all of your stuff stolen, by the manager and her friend's. Don't worry, they only take what they can fit through the top, since that's they crawl in through the top and access all units. Please confirm this with the local police department.
Nov 4th, 2023 -
Donna Wood
I am writing this review because I find it imperative to recognize outstanding customer service. I started the process of renting 2 storage units at the DTC location in Greenwood Village, CO, several weeks ago. As I attempted to finalize my reservations online, I was having a difficult time completing it. After calling customer service 7 times (yes, SEVEN) and being told by a different representative each time, that there was something wrong with my new account, I became frustrated and worried. I was getting nowhere and panicked because our move in date was only 2 days away, after being told by one rep on the phone that my account had actually been cancelled?! Every time I called the phone number on the DTC website, I got transferred to a different agent, but never the location (#08664) I needed to talk with. FINALLY, a phone rep gave me the store's direct line. I reached out to Jasmine, the young lady who had helped me a week prior with availability and unit sizes when I visited the store in person. Without any hesitation, she asked if I was able to come by the store and she would figure everything out. Her confidence and composure over the phone instantly put my mind to ease. She greeted me with a warm, friendly smile and did exactly what she said she would do - figured everything out! My account was now updated, accurate and expenses/rent paid. I was so impressed with Jasmine's sincere helpfulness and going above and beyond to make sure my move in date would be as smooth as possible. These days in face-to-face customer service, it is rare to meet someone of her age who exudes such genuine personality, empathic concern and intelligence.....while maintaining eye contact! Something we have, without a doubt, lost the practice of with human beings. Jasmine is a true asset to your company - valuable, resourceful, skilled. I do hope she is recognized for her worth and her capabilities of showing others strong work ethics always matter! Kind Regards, Donna Wood
Mar 8th, 2024 -
Lakeya Avendano
Clean and efficient . Nancy was so friendly and made me feel like my things were safe here at public storage in the dtc area . She was even outside trimming bushes so people would have a place to park .
Oct 21st, 2023
Contact Info
- 720-663-8925
- (303) 770-1850
- [email protected]
Products
- BOAT STORAGE
- BOXES
- CARTONS
- LOCKS
- PACKING SUPPLIES
- PADS
- SECURITY SYSTEMS
- SPRINKLER SYSTEMS
- STORAGE BUILDINGS
- TAPE
Services
- AIR CONDITIONED UNITS
- BOAT STORAGE
- CARGO CONTAINERS
- CLIMATE CONTROLLED STORAGE
- CONTAINER RENTALS
- COVERED STORAGE
- DRY STORAGE UNITS
- ENCLOSED UNITS
- FENCES & GATES
- LARGE UNITS
- MACHINERY MOVING
- MERCHANDISE
- MINI-STORAGE
- ON-SITE MANAGEMENT
- PADS
- REFRIGERATED UNITS
- RENTAL SERVICES
- SECURITY SYSTEMS
- SELF SERVICE
- SELF STORAGE
- SELF-STORAGE UNITS
- SHORT-TERM LEASES
- SPRINKLER SYSTEMS
- STORAGE SERVICES
- STORAGE SPACES
- TRUCK RENTAL
Specialities
- BOXES
- MERCHANDISE
- SPRINKLER SYSTEMS
- STORAGE BUILDINGS
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Special Considerations
ON-SITE MANAGEMENT
Questions & Answers
Q What is the phone number for Public Storage?
A The phone number for Public Storage is: 720-663-8925.
Q Where is Public Storage located?
A Public Storage is located at 5280 DTC Blvd, Greenwood Village, CO 80111
Q What is the internet address for Public Storage?
A The website (URL) for Public Storage is: https://www.publicstorage.com/self-storage-co-greenwood-village/2117.html?pspid=pslocalsearch
Q How big is Public Storage?
A Public Storage employs approximately 2-5 people.
Q Is there a key contact at Public Storage?
A You can contact Darren Ramsey at 720-663-8925.
Q What days are Public Storage open?
A Public Storage is open:
Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 5:00 PM
Sunday: 9:30 AM - 5:00 PM
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM
Q How is Public Storage rated?
A Public Storage has a 4.9 Star Rating from 220 reviewers.
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Ratings and Reviews
Public Storage
Overall Rating
Overall Rating
( 220 Reviews )David Summers on Google
Ive been a renter at The DTC location of Public Storage for many years. In recent weeks, I have noticed a new focus on customer service and having someone regularly on site at that location. Jasmine is the newest employee, and she is not only courteous and helpful, but I have personally noticed that she takes great pride in keeping the facility clean and orderly. She always seems to be willing to go that extra mile in accommodating request, and addressing issues.
Jeanette Sloan on Google
Bo Bentley on Google
Great place if you want all of your stuff stolen, by the manager and her friend's. Don't worry, they only take what they can fit through the top, since that's they crawl in through the top and access all units. Please confirm this with the local police department.
Donna Wood on Google
I am writing this review because I find it imperative to recognize outstanding customer service. I started the process of renting 2 storage units at the DTC location in Greenwood Village, CO, several weeks ago. As I attempted to finalize my reservations online, I was having a difficult time completing it. After calling customer service 7 times (yes, SEVEN) and being told by a different representative each time, that there was something wrong with my new account, I became frustrated and worried. I was getting nowhere and panicked because our move in date was only 2 days away, after being told by one rep on the phone that my account had actually been cancelled?!
Every time I called the phone number on the DTC website, I got transferred to a different agent, but never the location (#08664) I needed to talk with. FINALLY, a phone rep gave me the store's direct line. I reached out to Jasmine, the young lady who had helped me a week prior with availability and unit sizes when I visited the store in person. Without any hesitation, she asked if I was able to come by the store and she would figure everything out. Her confidence and composure over the phone instantly put my mind to ease. She greeted me with a warm, friendly smile and did exactly what she said she would do - figured everything out! My account was now updated, accurate and expenses/rent paid.
I was so impressed with Jasmine's sincere helpfulness and going above and beyond to make sure my move in date would be as smooth as possible. These days in face-to-face customer service, it is rare to meet someone of her age who exudes such
genuine personality, empathic concern and intelligence.....while maintaining eye contact! Something we have, without a doubt, lost the practice of with human beings.
Jasmine is a true asset to your company - valuable, resourceful, skilled. I do hope she is recognized for her worth and her capabilities of showing others strong work ethics always matter!
Kind Regards,
Donna Wood
Lakeya Avendano on Google
Clean and efficient . Nancy was so friendly and made me feel like my things were safe here at public storage in the dtc area . She was even outside trimming bushes so people would have a place to park .
Overall Rating
Overall Rating
( 220 Reviews )Write a Review
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