We are the best moving and storage

(Translated by Google) Seventy-one years of experience in serving our valued customers, Coffee Adnan Is The Best In Lebanon (Original) Coffee Adnan Is The Best In Lebanon
Nov 23rd, 2022

I need to share my horrible experience with this moving company. Moving is already stressful, and for many reasons they added more stress, money and time to my move. Overall just a painful experience, and my family got milked for additional hours of service. Here are some details: - NO SHOW on moving day! They called 90 minutes AFTER the scheduled arrival window to inform me that the crew was stuck overnight in Gunnison due to road construction, so they needed to reschedule. It would have been nice to be contacted sooner instead of waiting all morning for them to ultimately not show up. - RUDE & POOR COMMUNICATION. When I expressed my disappointment about having to reschedule and not being able to contact anyone while waiting, the coordinator's response was, unapologetically, "It's the weekend, you can't contact us because our office is closed, so that's why I reached out to you to reschedule. If you don't like us then cancel." I couldn't hire another mover since it was the weekend, so I stuck with them and hoped for the best. Better late than never, but never would've been better in this case. - INCOMPETENT & VERY SLOW. One of the two movers is out of shape, was VERY SLOW, relied heavily on the dolly, lots of thudding and banging, was on the phone a lot and took lots of breaks. He acknowledged he was tired and reduced the final fee by 30 minutes, but that was definitely not enough. The move time was from 9:30am to 6:00pm, with a queen bed and treadmill still to be reassembled (I decided to do these myself to prevent even more hours charged). - DID NOT BRING TOOLS. Something happened to their toolset (misplaced or stolen, I forgot) so they asked to use my cheap home set, adding even more time to their move. I'm not sure how they could've performed their job without any tools of their own
Oct 29th, 2022

Oct 25th, 2022

UPDATE: They stole my stuff they never delivered. It was expected 1st week of March 2022. It's been 3 full weeks since they picked up without me being able to contact them except once when they said they would call back with a delivery date and never did. Going on the 4th week. The illegally tried to double the quote when then came to pick, then only agreed to keep the original quote with the requirement that I provide a good review, which I did initially under duress. Going on the 4th week of no info so I am changing it. It took 4.5 hours to load the truck for a one bedroom apartment with half the furniture sold and not being packed up. One guy only helped move one thing, then stood on the phone with friends the whole time the other guy moved things, then stopped. I had to start moving them to get them going. In comparison, a smaller truck going back and forth to pack from my last place took me and a friend 4 hours. We could have done this in 1. I still can't get ahold of them and will be calling the police. This place is a scam, and I advise you avoid them if you want to see your belongings again.
Jun 14th, 2022

I moved 3 months ago with "We Are The Best Moving And Storage" after having called others before, in We are the best I got a good price and I do not regret having moved with them, good attention, excellent service, they are great, If you ever want to move, I highly recommend it!
Jun 2nd, 2022