Long Realty & Property Management

I was having trouble renting one of my properties in the Denver metro area when I was recommended to Long Realty. I was very surprised how quickly my phone call was returned and the level of professionalism that I received. I have two other properties that I will be giving them to handle so I can enjoy my retirement, Thank you.
Nov 2nd, 2023

I've worked with Joy and her team several times over the past 8 years. She's assisted me with buying and selling my homes and has always been there for random questions that come up. Her knowledge of the industry is top notch and I wouldn't work with anyone else. I look forward to using her as a property manager in the future.
Oct 25th, 2023

I had rented a studio apartment about 5 years ago. One day I got a letter from the old landlord saying that I needed to move because I didn't have a new lease. Turns out that I had a new landlord but never new that. I had gotten the phone number from the old landlord for the new landlords. Well I thought I had a new lease because I was paying my rent money until December 6th I get a letter from I guess the old landlord saying that I needed to get out before the 31st of December. I called both landlords and they said that I need to talk with each other about a new lease. I have had my brother move in with me because of his Parkinson and the fact that he lost his wife in May. We both have called both landlords to see about a new lease. This has been going on since December 6th without any response from anyone. They are very bad with communication and they have bad management.
Dec 23rd, 2023

I called Joy on the verge of a meltdown because I was having issues with a big box property management company that failed to rent my unit for three months and they only advice they had was to keep lowering the price, even though it was priced significantly under-market and they had multiple applicants fall through. I had tried plenty of other larger outfits, but they all seemed the same- hidden fees, getting transferred to multiple contacts throughout the process, gouging tenants. I felt like I was treated as a bunch of dollar signs instead of a human being. When I first spoke with Joy, I was immediately put at ease that a lot of property management companies have become shady by up charging owners and tenants for work that should just be considered the cost of doing business, but she does not do any of that. Her goal is to find a good tenant at a fair price and be upfront about her costs. It was so refreshing. I am so happy to have signed with her and know she will get my unit rented out in no time by being honest and upfront. I live 1,500 miles away in a town that isn't easy to travel out of and I can be at ease knowing that she will be taking care of my place in my absence with no surprises.
Oct 29th, 2023

Joy and the owner of the pinnacle Ranch condo they manage refuses to give us the rest of our security deposit and claims that giving us less that $200 dollars out of the full $1295 is our deposit back. We lived there for 7 years and it appears this scamming, non ethical company made up repairs for damages that were not existent to renovate the condo and raise the price. Be very wary with them as you can end up in this similar situation.
Oct 18th, 2023