FNBO

Kerry Graham _{on Google}

Nov 16th, 2023

The staff are extremely friendly and helpful, the company itself is garbage. I've never seen more out of order ATMs, week long "instant" transfers, and "unable to log in" messages from an app. 15 years ago this may have been the best bank you could be a part of but at this point, customers just need the technology to work.

Tahwoncha Ray _{on Google}

Nov 8th, 2023

This branch is terrible. This guy Julian is lazy, customer service is horrible.
Had a customer write a check for house paint re-payment, customer had lock on account so no biggie they just have to call said customer to get authorization from customer for payment.
Check was less than $130.. said he refused to cash check or call to get authorization.
Then 2 obese women who I took it as some kinda mangers said because I was not a customer of their bank that they couldnt cash the check
This is not the 1st time they do stuff like this.
Had another person who used them as a bank got a check deposited into MY business account and 2days later I get a call from my bank stating that FNBO had put a hold on the check because it looked fraudulent, so I called my customer and told him that FNBO had done, he calls them and asks why they did that and they say it looked suspicious.
So my customer then says how much was it for and the amount matched up with the bill, so he is like pay it, they then proceeded to tell him they wouldnt be able to pay because they still felt it was fraudulent.
Cost my customer more money..
Place is biased against someone who has a small business.
Beware this place will be biased towards you..

tom katsimpalis _{on Google}

Nov 4th, 2023

After reading the very poor reviews
for this branch of FNBO in Greeley,
I will most definitely NOT go there
to withdraw money for a vacation!
It is incomprehensible that some of the incompetent and rude employees
that work here still have a job!
Guess the complaints arent being
heard! Dont give up.

Erica Martinez _{on Google}

Aug 6th, 2023

Ive been been banking with FNBO for the past 3 years and Ive been inside the bank multiple times to make transactions in person but Ive received service like I did today the teller (T345363) was extremely rude about my address didnt try to make conversations only brought up the fact my address didnt match with the account why should that matter she had a rude tone to her voice and seem unprofessional. Ive never had someone bring my address being a problem before. Ive worked for a bank before and having different address from your ID shouldnt matter.