Rio Grande Federal Credit Union

Myriah Aragon _{on Google}

Mar 31st, 2024

I refinanced my house with Rio Grande. Credit Union for just over 600 Per month They use Servion to service the loan Servion Has raised my payment to 884 a month on a fixed loan. They said it is the escrow, which is property taxes and insurance. My insurance is $64 a month and my property taxes are $78. The escrow is almost as much as the payment.
I have tried to contact Rio Grande credit Union about this, leaving several messages for the mortgage department. Who does not respond.
Run away from this unorganized lazy credit union!

Lynda Simmons _{on Google}

Mar 5th, 2024

I have been a member since 1984 and I have never been disappointed with there service or employees. Always eager to help and they always saved me from scammers..

Patti Wescott _{on Google}

Jan 26th, 2024

I've been with Rio Grande for many years and what a blessing. Having a daughter with cancer I've had occasional needs for extra help. Thank you RG.

Michael Wolffe Gagne _{on Google}

Dec 31st, 2023

Excellent banking experience! Everyone is very professional! And Sara's pretty hot! Peace brother Wolffe

Joie Tapp _{on Google}

Sep 17th, 2023

I have been a member of this bank since 2008 because of the low overdraft fees however, after this morning I plan to switch banks ASAP!! It is my 10th year anniversary today and I have reservations out of town that will now have to be cancelled (hopefully without penalty) due to the bank stealing my money. I got paid yesterday and was able to access my funds up until this morning right before leaving town. When I went to the grocery store my card was declined. When I checked my app it repeatedly told me "network error". When I went to the ATM at the gas station it declined my balance inquiry, and withdrawal of funds. When I went to the Bank's ATM same thing. So on top of everything now you have to add in the banks terrible hours of operation (only open Mon-Fri) and today is Saturday. Thanks for ruining my 10th year anniversary! There's nothing worse than a bank that takes your money without any explanation for days!!