The Cabins at Aspen Grove

Feb 19th, 2023

Dont take your animal here if they need any special care. After advising the team on paper and in person about my dog never having stayed overnight in a facility like this and at 11months, he is known to eat things that could obstruct his system. I was told theyd take special care of his needs, theyd play with him extra, care for him to sooth his nerves and watch him closely. Their hold music message says theyll do that for anyone, that level of care is what families can expect. I called within hours to check on him and the staff asked if this was his first time away, proving instruction for care and special needs was not relayed. They gave me pictures of him playing and I thought maybe hell be okay. Within hours of that call I picked up one frantic voicemail about my dog vomiting and having diarrhea. My mind immediately went to an obstruction, which can lead to death. The voicemail was left at 5:30pm. They were supposed to stay open until 7, but left at 6. The voicemail said theyd be back at 9 am the next day. Thats 15 hours for my traumatized possibly obstructed dog left in a concrete kennel on a cot too small for him. When a family member picked him up the next morning he was coated in his feces. After the 15 hour nightmare they sent him home like that! He looked like an ASPCA commercial. Dont let them or their advertising convince you your pet will have exceptional care. Beware, be careful. I regret this choice as it was traumatic for me, my family and most importantly my dog. If they couldnt give quality care, they shouldnt advertise they do.
Apr 7th, 2022

Oct 21st, 2021

We recently moved here and needed dog boarding. We tried a few different places and had bad experiences, brought our dog here and it has been great. They genuinely care about our dog and upload pictures of him playing which is always good to see. Will definitely be using them for now on.
Jul 22nd, 2021

Jun 20th, 2021