Independent Financial

They have gone above and beyond for years to assist my elderly aunt and me. I trust them and the manager especially has helped numerous times when other banks would probably not bother. Thank you
Feb 10th, 2024

I love Independent Bank but this location is designed rather poorly, specifically at their drive up atm and teller windows. Its almost impossible to pull up the the atm and actually be able to reach out and touch the machine to complete the transaction. It seems to be out of order or blocked off quite frequently, too. Its also kind of secluded and poorly lit after dark, which makes it a good target for opportunists. If I can make it to one of the locations, I will as an alternative to this branch.
Jan 23rd, 2022

They charge you a $35 fee to return the the payment and not cover it since they have no overdraft and then charge you another paid item fee after you deposit money and the transfer gos through. So they charge you two fees of $35 for the same transaction! This is insanely and greed at it's worst. I am in the process of switching my business and personal banking to First National.
May 26th, 2021

I highly recommend not using this bank. I was scammed out of a good amount of money. It was a mistake I made and I already felt bad enough about it. When I reached out for help with my account, they not only made me feel like it was all my fault, they also just made it harder to resolve the issue I was dealing with. Also, everything is really slow. Mobile deposits sometimes took up to four days to actually go through, which is extremely annoying. Save yourself the stress and frustration of a pretty bad banking experience, go somewhere else.
Apr 1st, 2021

I have been a member of this "bank" for over 22 years. It has changed names and owners about 5 times since I opened my account. All branches prior to Independent have been great. But Independent Financial is by far the worst of all of them. As soon as my loan is paid off I am closing all 3 of my accounts and moving on......
Sep 14th, 2020