FirstBank

kate gaytan _{on Google}

Apr 22nd, 2023

Very nice and gracious experience I was running about 7 mins behind so I wouldn't get there until 5:07 and so I called them to see what other options I had I talked to a very nice gal on the phone who suggested me go ahead and come and that one of the employees would come to the door for me and let me in that's when I met chip who was just as nice no complaining no guilt tripping me for coming in so late it was wonderful I love this bank

Daniel Wilson _{on Google}

Oct 17th, 2021

Terrible customer service! Dont go here! Bank anywhere else and I mean anywhere else!

Uilani Kaneao _{on Google}

Oct 6th, 2023

Words cannot express how wonderful these people are here at this branch. I would like to take the time to recognize Brandon, Chip and Sabrina. My husband had recently passed away, and we had some issues with our bank accounts. When I went in to the branch to get help, these three individuals showed me the outmost love, respect, patience and understanding. They went as far as helping me sort out all of my bank, accounts and made sure I was getting the right package I needed. Brandon emailed me with steps to take outside of their scope of practice to better help me with my situation I was facing due to my husbands death. They gave me their business cards to contact them directly if I ever needed them. When I went in to finish up a few more things Brandon came over to check on me and reassured me that he could always help me if I needed him to. When I went into the branch on another occasion to put in a check, Chip took the time to come over to see how I was doing and reminded me that he was still there if I needed him. And over a week later, Sabrina gave me a call to check in on me and see if there was anything she could do to help. These people are truly great people, and when they say that we are all family, they truly mean it. They are genuine and caring. They are more than just a bank. Thank you to these beautiful people who work here.