The Ridgeline Hotel-Estes Park, Ascend Hotel Collection

Chamber Rating

4.0 - (956 reviews)
465
224
109
73
85
Read Our 956 Reviews

Chamber Rating

4.0 - (956 reviews)
465
224
109
73
85
  • Zachary Byron Helm

    Nice enough hotel but I've had to call 3 times and send an email to cancel my hotel reservation. So far it's not cancelled and I can't get anyone to answer the phone. For the price these rooms cost you need to be able to answer your phones people, don't put the stress of continually calling on your customer just to get a tiny amount of service.
    Mar 11th, 2024

  • Austin Cearlock

    Dont be fooled by the facing of the establishment. It is a front as the rooms are old and outdated and are less than to be desired. Ours had water coming from the windows. Sound just bounces right through the walls. Dogs are a problem, and bark a lot. Other than that, the amenities for kids are great, and the fireplace outside is cozy. If the rooms were updated and you could put dogs in the same area, this would be 5 stars recommended. Not fair non dog guests have to sleep on a level that sounds like a boarding house for dogs.
    Feb 15th, 2024

  • Amish Prasad


    Feb 8th, 2024

  • Christine Anderson

    I will not be staying here again. We booked through a third party app that I always use and everything was just fine until the day after we checked out and the hotel took $119 out of my account. When I called to get it fixed this very rude girl who wanted to argue with me over who took out the money and and proper amount hung up on me.
    Feb 1st, 2024

  • Austin Pace

    My family loved the view and service
    Jan 31st, 2024

Read Our 956 Reviews

About
The Ridgeline Hotel-Estes Park, Ascend Hotel Collection

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Enjoy professional service, chic accommodations and a convenient location at our pet-friendly hotel in Estes Park, CO. Amenities include free WiFi, meeting space with catering, a fitness center, outdoor firepits and a full-size indoor heated pool and hot tub. Guest rooms feature microwaves and refrigerators, premium bedding, work desks, flat-screen TVs and coffee makers. Our hotel in Estes Park, CO is just minutes away from Rocky Mountain National Park. You will also have easy access to activities and attractions like the Estes Park Museum, Estes Park Aerial Tramway, downtown Estes Park, Trail Ridge Road Scenic Drive, Lake Estes Marina and the Cowpoke Corner Corral.

Contact Info

Questions & Answers

Q What is the phone number for The Ridgeline Hotel-Estes Park, Ascend Hotel Collection?

A The phone number for The Ridgeline Hotel-Estes Park, Ascend Hotel Collection is: 970-480-0110.


Q Where is The Ridgeline Hotel-Estes Park, Ascend Hotel Collection located?

A The Ridgeline Hotel-Estes Park, Ascend Hotel Collection is located at 101 S St Vrain Ave, Estes Park, Colorado 80517


Q What is the internet address for The Ridgeline Hotel-Estes Park, Ascend Hotel Collection?

A The website (URL) for The Ridgeline Hotel-Estes Park, Ascend Hotel Collection is: https://www.choicehotels.com/colorado/estes-park/ascend-hotels/co358?mc=llgoxxpx


Q How is The Ridgeline Hotel-Estes Park, Ascend Hotel Collection rated?

A The Ridgeline Hotel-Estes Park, Ascend Hotel Collection has a 4.0 Star Rating from 956 reviewers.

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Ratings and Reviews
The Ridgeline Hotel-Estes Park, Ascend Hotel Collection

Overall Rating

Overall Rating
( 956 Reviews )
465
224
109
73
85
Write a Review

Zachary Byron Helm on Google

image Nice enough hotel but I've had to call 3 times and send an email to cancel my hotel reservation. So far it's not cancelled and I can't get anyone to answer the phone. For the price these rooms cost you need to be able to answer your phones people, don't put the stress of continually calling on your customer just to get a tiny amount of service.

Business Response on Google Feb 16th, 2024
Hi Zachary, we're truly sorry to hear about the issues you've encountered trying to cancel your reservation. We apologize for the inconvenience and are looking into this matter to ensure it doesn't happen again. Thank you for bringing this to our attention.

Austin Cearlock on Google

image Dont be fooled by the facing of the establishment. It is a front as the rooms are old and outdated and are less than to be desired. Ours had water coming from the windows. Sound just bounces right through the walls. Dogs are a problem, and bark a lot.
Other than that, the amenities for kids are great, and the fireplace outside is cozy.
If the rooms were updated and you could put dogs in the same area, this would be 5 stars recommended. Not fair non dog guests have to sleep on a level that sounds like a boarding house for dogs.

Business Response on Google Feb 18th, 2024
Hi Austin, thank you for sharing your feedback with us. We appreciate your comments about our amenities for kids and cozy outdoor fireplace. We apologize for the issues you experienced with the room and noise level. We will take your suggestions into consideration for future improvements. Thank you.

Amish Prasad on Google

image

Business Response on Google Jan 27th, 2024
Really appreciate the rating, Amish. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

Christine Anderson on Google

image I will not be staying here again. We booked through a third party app that I always use and everything was just fine until the day after we checked out and the hotel took $119 out of my account. When I called to get it fixed this very rude girl who wanted to argue with me over who took out the money and and proper amount hung up on me.


Austin Pace on Google

image My family loved the view and service

Business Response on Google Feb 5th, 2024
Thank you so much for your kind words, Austin! We're thrilled to hear that you and your family enjoyed the view and service. We appreciate your support and hope to welcome you back soon.

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Overall Rating

Overall Rating
( 956 Reviews )
465
224
109
73
85

Write a Review

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