Lind Tree Service

Corey Winkelmann _{on Google}

Aug 3rd, 2022

Chipped my pile of limbs quickly and placed the chips in a single pile. I enjoyed using this company and will use them again!

Corinna Sullivan _{on Google}

Jul 8th, 2022

Service: Tree trimming & pruning

Leah D _{on Google}

Nov 25th, 2022

It's puzzling why a business would risk getting a bad review these days by ignoring a prospective customer, even when business may be so good that it's tempting to cater only to current and/or big accounts.
This summer my husband emailed Lind Tree Service, describing our problem and asking to be contacted preferably by email or secondarily by phone. To date, there has been no answer. The email address used was copied and pasted from their website. It seems many businesses never answer the email shown on their Contact Us webpage, which is especially puzzling and counterproductive.
One day after my husband sent the email, which I didnt know about at the time, a pickup truck pulled up, and a man came out and knocked on one of our several side doors. I was busy and alone upstairs and didnt feel like responding to a strangers visit. That night, told my husband about it, mentioning a distinctive frame built over the pickups bed. My husbands guess was that it MAY have been a tree service truck given the pickups bed modification, perhaps designed to contain tree cuttings. Here, we rarely get visits, let alone unannounced visits, so it seemed related to the previous days email, which mentioned our general neighborhood but purposefully left out our street address. But given a prospective customers name and neighborhood, its easy to look up the address and drive by for a quick look at our trees or whatever. This incident may be unrelated to our email, but getting that visit made me wonder if someone thought that looking up us up and dropping by uninvited was somehow better than answering the email as we specifically asked for.
About a week later, my husband called the phone number on their website. No answer. He left a message, mentioning the unanswered email. We got a voicemail later that day about business being busy. We called back about half hour later. Again no answer. We just hung up, determined to find a different solution.
That solution was to get our own equipment and cut the trees ourselves. The DIY job takes longer to do of course. The most satisfying part is knowing that were now much be less reliant on professional service, thanks to the unsuccessful contact attempts described above. It would be so much better to promptly answer customers' emails and phone calls.