Eyeglass World

After not having a positive experience the last time with America's Best (the optical part of their store - their O.D. & optical tech were great though) I decided to try Eyeglass World. Everyone there was so nice, friendly, experienced and did not try to upsell me anything that I didn't need - which meant a lot to me. We'll definitely come back for our next optical needs. They cut the frames in less than an hour, unlike some other optical stores that need 7-10 days, and the prices were excellent. Also, just personally, I felt they have the best variety of frames. They had a lot of cute frames for women. Perfect experience and thankful to have found them.
Apr 4th, 2024

I worked with Rene to replace a pair of bifocal glasses that I scratched. I brought my Rx with me, so I didn't need an eye exam. Rene took care of the insurance details, helped me pick out my options, explaining the differences between them, and then suggested using my existing frames, informing me that once the lenses arrive, it would take 30-45 minutes to insert them into my existing frames. Rene then helped me order a pair of standard glasses for when I participate in sports. This whole transaction was a great experience, and the price was much, much lower than I expected. Thank you, Rene (sorry I can't get the accent in there). :-)
Mar 24th, 2024

This store's staff knows what customer service is. From the manager to the technicians (I dealt with them all), they all worked to get my sunglasses right. Depending on the material for the lens you choose, the tint for sunglasses varies. It took several tries to get mine right, but they persevered for me and I'm a happy customer. Thanks, you guys.
Feb 14th, 2024

I was impressed by how knowledgeable everyone was and the customer service was outstanding! I will only buy my glasses there!
Jan 20th, 2024

I'm really disappointed. I wanted to like this place but I went to pick up my glasses (2 pairs). One of my glasses had some elastic hang out and instead of trying to remove it myself, I asked (forgot her name, has tattoos) to remove it so I don't scratch my lens. She pops out my lenses, chips the paint on my frames proceeds to use the model frames from the display to pop my lenses in them. She broke the frames, I couldn't believe it.Thank goodness I purchased 2. I'm just really upset about my whole experience. I felt like she didn't think it was a big deal, now I have to wait (again) for my glasses.
Nov 16th, 2023