The Mail Center

Called and spoke to Brenna today who was completely unprofessional. About 5 seconds in to me trying to explain that I opted to have package delivered to this location instead of UPS delivering it to my home she interrupted me. She continued to over talk me, even as I remained calm and asked her if she would let me finish explaining that I received an UPS tracking email advising my package was being redirected and I wanted to ensure that it was in fact held at the mail center. I work in customer service and I understand rude customers so believe me when I say this employee was unapologetically and inappropriately rude and UNPROFESSIONAL. I would think as a small business they would be more self aware of their interactions. I live across the street and was prepared to continue to do business with this location for packages, notarizing as I've done in the past, sending out packages from my small business, it was really convenient. That will not be happening anymore, I'm a pleasant mild mannered person who they have lost the opportunity to have as a paying customer. Take your business elsewhere. They get one star
Feb 25th, 2023

This place has some of the nicest, most helpful people when it come to mailing something out. Thanks you so much!!!
Feb 10th, 2023

Very nice employees and it's better than USPS for your mailbox, yearly mailbox fees are not too bad
Jan 3rd, 2023

Have shipped many times from this store and it has always been quick, friendly and have had no issues with delivery. Only mail center I use.
Nov 27th, 2022

fantastic little shipping store I found while visiting Colorado Springs. I appreciated being able to compare UPS to FedEx as I had several packages to ship. Thanks guys!
Nov 26th, 2022