The UPS Store

The UPS Store

Chamber Rating

Verified Member
3.8 - (110 reviews)
66
10
2
7
25
Read Our 110 Reviews

Chamber Rating

Verified Member
3.8 - (110 reviews)
66
10
2
7
25
  • Cutie Pie

    very friendly and hardworking
    Nov 1st, 2021

  • Emma Malz

    I walked in with a package and a UPS shipping label. I asked if I could have a piece of tape to close my package and affix the label, and the lady was really very nice and said, “Sure!” And then she said, “As long as you’re okay paying $1.56.” All I could do was laugh and walk out. Look, I know times are tough with inflation and low supplies, but when UPS is hard up on tape… things have got really bad.
    Oct 19th, 2021

  • Michael M

    Charged 1.50 to tape 6” on a box…get real
    Sep 7th, 2021

  • Chris S

    Updated review do to recent experience after trying this store again since it's closer to home. I have amazon prime, they work with UPS. I had a return that said UPS will pack, label, and ship for free. NEVER had an issue anywhere else. But this rude man wants to charge me 1.50 for tape? What the heck is going on?? This place should be out of business, money hungry, and the worst customer service! Very disappointed how my wife was treated. I can't believe how Josh is a manager at this store. You guys all know we deserve a refund, and doing what's right. You guys should be ashamed of yourselves. Everyone should be aware of the invisible fine print. If you pay for guaranteed delivery it won't get there on time, and apparently they're not liable. Scammers, I will never use this company again!
    Aug 30th, 2021

  • Cody Clow

    I had a relatively simple printing need, and the UPS location located just northeast of this one struggled mightily with it. But I reached out to this location and the Manager, Courtney King, took my call and then responded immediately to my email with the print job. I went in later that day and picked them up seamlessly! While they solved my printing need, I was also able to watch Courtney and her team help other customers with their various needs very well also (unlike the other location I mentioned above whose newer, manager-less team was able to do). Highly recommend this location and feel confidence in everything I saw to hopefully push more people their direction. You won't be disappointed!
    Aug 25th, 2021

Read Our 110 Reviews

About
The UPS Store

The UPS Store Colorado Springs offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Woodmen And Lexington- Woodmen Plaza Next To King Soopers.

Contact Info

  •   (719) 260-6666

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (719) 260-6666.


Q Where is The UPS Store located?

A The UPS Store is located at 3578 Hartsel Drive, Colorado Springs, CO 80920


Q How is The UPS Store rated?

A The UPS Store has a 3.8 Star Rating from 110 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 110 Reviews )
66
10
2
7
25
Write a Review

Cutie Pie on Google

image very friendly and hardworking


Emma Malz on Google

image I walked in with a package and a UPS shipping label. I asked if I could have a piece of tape to close my package and affix the label, and the lady was really very nice and said, “Sure!” And then she said, “As long as you’re okay paying $1.56.” All I could do was laugh and walk out. Look, I know times are tough with inflation and low supplies, but when UPS is hard up on tape… things have got really bad.


Michael M on Google

image Charged 1.50 to tape 6” on a box…get real


Chris S on Google

image Updated review do to recent experience after trying this store again since it's closer to home. I have amazon prime, they work with UPS. I had a return that said UPS will pack, label, and ship for free. NEVER had an issue anywhere else. But this rude man wants to charge me 1.50 for tape? What the heck is going on?? This place should be out of business, money hungry, and the worst customer service!
Very disappointed how my wife was treated. I can't believe how Josh is a manager at this store. You guys all know we deserve a refund, and doing what's right. You guys should be ashamed of yourselves. Everyone should be aware of the invisible fine print. If you pay for guaranteed delivery it won't get there on time, and apparently they're not liable. Scammers, I will never use this company again!


Cody Clow on Google

image I had a relatively simple printing need, and the UPS location located just northeast of this one struggled mightily with it. But I reached out to this location and the Manager, Courtney King, took my call and then responded immediately to my email with the print job. I went in later that day and picked them up seamlessly! While they solved my printing need, I was also able to watch Courtney and her team help other customers with their various needs very well also (unlike the other location I mentioned above whose newer, manager-less team was able to do).
Highly recommend this location and feel confidence in everything I saw to hopefully push more people their direction. You won't be disappointed!


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Overall Rating

Overall Rating
( 110 Reviews )
66
10
2
7
25

Write a Review

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