Public Storage

Ricky M _{on Google}

Apr 7th, 2024

Have consistently increased my rates every 6-12 months since renting to almost double what it was less tha 2 years ago. When I inquired with Public Storage customer service.. their response was "Oh, I see. Well if we review the agreement it stated that Public Storage rents on a month-to-month basis and prices are subject to?change at any time." Then he proceeds to tell me "Well, how can we offer a solution if we are restricted to do it in your account due to your account status. We are doing are best to provide best help for you, however due to certain policies and agreement, we need to abide to those."
What a cookie cutter.. scripted response"
Absolutely zero customer service. Zero care about its customers.

april tavenner _{on Google}

Mar 30th, 2024

Great customer service

Dustin Hinkle _{on Google}

Mar 30th, 2024

Marnie was amazing. She was so helpful. The customer service was exceptional.

Patti D Hernandez (Niss) _{on Google}

Mar 19th, 2024

I helped a friend move in . The snowiest day recently. Joann helped us check in. She was very professional yet casually nice and helpful. Except for the snow piled up along the units it took about an hour and a half to back in the moving truck we finally got the household things off. Perhaps a plow would of made it easier to unload. Otherwise this location is clean safe and awesome employees . Joe

Stephanie L _{on Google}

Mar 9th, 2024

Joan was very helpful and adjusted price according to what I reserved online . Always look for lower price online because its 2X the amount when going without looking . Clean large unit and happy with the space .