Chamber of Commerce

      Bellco Credit Union

      ( 63 Reviews )

      Bellco Credit Union
      • 4989 Factory Shops Blvd Unit 210
        Castle Rock, CO 80108
      •   800-235-5261
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      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.7 - (63 reviews)
      24
      2
      1
      1
      35
      Read Our 63 Reviews

      Chamber Rating

      2.7 - (63 reviews)
      24
      2
      1
      1
      35
      › ‹
      • Carthy C

        Never had so many issues with a bank. My debit card gets decline on a regular. Every transaction gets flagged. They cant even tell you why you cant access your bank statements or why your card is put on hold. I have never had to stop by a bank so much for them to fix an issue and it does not get fixed until my 3rd or 4th visit for a specific issue. Such an inconvenience and so much wasted time. Maybe this is a good bank for someone with bare minimum banking needs. Potentially a high schooler or someone fresh out of high school as a young inexperienced adult.
        Apr 7th, 2024

      • jamie hoffman

        I have been banking with Bellco since I graduated high school and Ive always liked it and never had a problem. The past three months Ive gone in to have an automatic payment stopped and each time I was told its canceled and Im good and the payment has still come out. Today I went to the castle rock location and Laura, took the time to investigate what was going on and helped me figure out what the heck was going on. Turns out it wasnt Bellcos fault it was another institution. Needless to say, I was very happy that Laura took the time to help me and figure out my issue.
        Mar 15th, 2024

      • Carissa Janitell

        Bellco is awful as a company but this branch in particular is incompetent. I drove over an hour to get a new card printed after the bank froze my account without telling me. The card machine was down because of a connection. I waited over 30 minutes and the best they could do was either have me drive again or mail me one in 10 business days. The customer service was fake and they dont give a rip about you as a customer. Do not bank with Bellco. They are a sham
        Feb 26th, 2024

      • Mark Dieffenbach

        This is not for this branch just for Bellco as a whole: I think theyre pretty incompetent. I spoke with a representative to change the date of my vehicle payment, and we did and theyve been marking it as late even though it comes out on the agreed upon date. Will never use this Credit Union again and do not recommend you do as well. Use Elevations Credit Union instead.
        Jan 28th, 2024

      • Mike Gross

        This review has been updated to satisfactory correcting of previous issues thanks to the staff st bellco castle rock for your due diligence.
        Dec 15th, 2023

      Read Our 63 Reviews

      About
      Bellco Credit Union

      Bellco Credit Union is located at 4989 Factory Shops Blvd Unit 210 in Castle Rock, Colorado 80108. Bellco Credit Union can be contacted via phone at 800-235-5261 for pricing, hours and directions.

      Contact Info

      Services

      • Banks & Credit Unions
      • Financial Services

      Specialities

      • Banks & Credit Unions
      • Financial Services

      Questions & Answers

      Q What is the phone number for Bellco Credit Union?

      A The phone number for Bellco Credit Union is: 800-235-5261.

      Q Where is Bellco Credit Union located?

      A Bellco Credit Union is located at 4989 Factory Shops Blvd Unit 210, Castle Rock, CO 80108

      Q What is the internet address for Bellco Credit Union?

      A The website (URL) for Bellco Credit Union is: https://www.bellco.org/branches-and-atms/castle-rock/?utm_source=gmb&utm_medium=yext

      Q How big is Bellco Credit Union?

      A Bellco Credit Union employs approximately 20+ people.

      Q What days are Bellco Credit Union open?

      A Bellco Credit Union is open:
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is Bellco Credit Union rated?

      A Bellco Credit Union has a 2.7 Star Rating from 63 reviewers.

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM

      Related Categories

      Nearby Citibank Locations

      Ratings and Reviews
      Bellco Credit Union

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      24
      2
      1
      1
      35
      Write a Review

      Carthy C on Google

      image Never had so many issues with a bank. My debit card gets decline on a regular. Every transaction gets flagged. They cant even tell you why you cant access your bank statements or why your card is put on hold. I have never had to stop by a bank so much for them to fix an issue and it does not get fixed until my 3rd or 4th visit for a specific issue. Such an inconvenience and so much wasted time.
      Maybe this is a good bank for someone with bare minimum banking needs. Potentially a high schooler or someone fresh out of high school as a young inexperienced adult.

      Business Response on Google Apr 8th, 2024
      Hello, Carthy. Thank you for taking the time to share your review. We are truly sorry to learn of any troubles you may have experienced with us and would like to share this with the appropriate department to research so that we may properly address any issues, though we will need to learn more. Please email us at [email protected] and include the name on your account and your preferred phone number. Thank you again, we hope that we may restore your confidence in Bellco. - Ashley

      jamie hoffman on Google

      image I have been banking with Bellco since I graduated high school and Ive always liked it and never had a problem. The past three months Ive gone in to have an automatic payment stopped and each time I was told its canceled and Im good and the payment has still come out. Today I went to the castle rock location and Laura, took the time to investigate what was going on and helped me figure out what the heck was going on. Turns out it wasnt Bellcos fault it was another institution. Needless to say, I was very happy that Laura took the time to help me and figure out my issue.

      Business Response on Google Mar 21st, 2024
      Hello, Jamie. Thank you for taking the time to share your experience. While we are truly sorry to learn of your troubles, we are happy to learn that we were able to assist. We appreciate your membership and look forward to sharing your review with the team at our Castle Rock location. - Ashley

      Carissa Janitell on Google

      image Bellco is awful as a company but this branch in particular is incompetent. I drove over an hour to get a new card printed after the bank froze my account without telling me. The card machine was down because of a connection. I waited over 30 minutes and the best they could do was either have me drive again or mail me one in 10 business days. The customer service was fake and they dont give a rip about you as a customer. Do not bank with Bellco. They are a sham

      Business Response on Google Feb 18th, 2024
      Hello, Carissa. Thank you for sharing your review. We are truly sorry to hear this and have shared you message with the appropriate manager to research. We'd still like to contact you to learn more so that we may properly address any issues. Please email us at [email protected] and include your preferred phone number. Thank you again. We appreciate your membership and hope that we may restore your confidence in Bellco. -Ashley

      Mark Dieffenbach on Google

      image This is not for this branch just for Bellco as a whole: I think theyre pretty incompetent. I spoke with a representative to change the date of my vehicle payment, and we did and theyve been marking it as late even though it comes out on the agreed upon date. Will never use this Credit Union again and do not recommend you do as well. Use Elevations Credit Union instead.

      Business Response on Google Jan 10th, 2024
      Hello, Mark. Thank you for sharing your review. We take comments like this seriously and have shared this with the appropriate department to research your account. A Bellco representative will be contacting you directly, soon. If you have not heard from us, or are still in need of assistance, you may email us at [email protected] with your preferred phone number. We appreciate your membership and hope that we may restore your confidence in Bellco. – Ashley

      Mike Gross on Google

      image This review has been updated to satisfactory correcting of previous issues thanks to the staff st bellco castle rock for your due diligence.

      Business Response on Google Sep 28th, 2023
      Hello, Mike. Thank you for taking the time to share your review. We appreciate your longtime membership and are truly sorry to learn of any troubles. We'd like to research your experience and see if we can assist. Please consider emailing us at [email protected] with your preferred phone number. Thank you again, we hope that we may restore your confidence in Bellco. - Ashley
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      Overall Rating

      Overall Rating
      ( 63 Reviews )
      24
      2
      1
      1
      35

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