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5050 Factory Shops Blvd #855
Castle Rock, CO 80108
Hours
Chamber Rating
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Vanessa Monteagudo
Rude staff ..
Mar 31st, 2024 -
jessy vides
If I could rate 0 for customer service I absolutely would yesterday I went in store to shop for my vacation coming up I noticed the only staff seemed like it would be the manager and owner not sure what race they efe so Im going to just say Chinese, the fitting rooms have been closed since Covid mins you they are the only store in the outlets that does not let you try anything oh well today I saw some customers trying things on with a sign outside that stated please ask for assistance an hour before closing I went up to ask them may I use the fitting room when she looked at all my items she mentioned no sorry we just closed them.i thought that was add given I just seen someone get out and its still an hour to closing so because I had no choice I gathered all my stuff to the corner to choose out what I can guess would fit and when I did that some clothes fell off from me the lady came running behind me and I turn around tell Im okay I need to choose out my items since I cant try them on she yells at me picks up the clothes and states I dont know why you throw my clothes on the floor thats unacceptable she the grabs everything goes to the fitting room closes the door throws the clothes to the counter finds an empty rack and tells me here now you can go threw them. I left so angry and decided not to give them any service seriously if you ever shop there dont go when any of these ladies are there !
Mar 5th, 2024 -
Melissa Jones
Very poor experience. Very rude and not helpful at all. I would not even waste my time here
Feb 26th, 2024 -
Jessica Stinar
Rude staff
Feb 15th, 2024 -
Mimi Mahan
Absolutely awful. Employees were extremely rude, could only try on dresses no shirts and followed us around the store as if we were going to steal something, treating us like criminals when we literally were putting things back where they belong since we weren't allowed to try them on? DO NOT GO HERE
Feb 3rd, 2024
Contact Info
Questions & Answers
Q Where is Q located?
A Q is located at 5050 Factory Shops Blvd #855, Castle Rock, CO 80108
Q What days are Q open?
A Q is open:
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Q How is Q rated?
A Q has a 2.4 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Q
Overall Rating
Overall Rating
( 29 Reviews )Vanessa Monteagudo on Google
Rude staff ..
jessy vides on Google
If I could rate 0 for customer service I absolutely would yesterday I went in store to shop for my vacation coming up I noticed the only staff seemed like it would be the manager and owner not sure what race they efe so Im going to just say Chinese, the fitting rooms have been closed since Covid mins you they are the only store in the outlets that does not let you try anything oh well today I saw some customers trying things on with a sign outside that stated please ask for assistance an hour before closing I went up to ask them may I use the fitting room when she looked at all my items she mentioned no sorry we just closed them.i thought that was add given I just seen someone get out and its still an hour to closing so because I had no choice I gathered all my stuff to the corner to choose out what I can guess would fit and when I did that some clothes fell off from me the lady came running behind me and I turn around tell Im okay I need to choose out my items since I cant try them on she yells at me picks up the clothes and states I dont know why you throw my clothes on the floor thats unacceptable she the grabs everything goes to the fitting room closes the door throws the clothes to the counter finds an empty rack and tells me here now you can go threw them. I left so angry and decided not to give them any service seriously if you ever shop there dont go when any of these ladies are there !
Melissa Jones on Google
Very poor experience. Very rude and not helpful at all. I would not even waste my time here
Jessica Stinar on Google
Rude staff
Mimi Mahan on Google
Absolutely awful. Employees were extremely rude, could only try on dresses no shirts and followed us around the store as if we were going to steal something, treating us like criminals when we literally were putting things back where they belong since we weren't allowed to try them on? DO NOT GO HERE
Overall Rating
Overall Rating
( 29 Reviews )Write a Review
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