U-Box at U-Haul

So they charged me an after hours fee of 20$ when their app wouldn't work to turn the truck in. I literally stood there at the box for 10 minutes trying to get it to work. So I just turned it in. I called the next day to tell them and the woman just said not my fault have a nice day. Ridiculous!!! So if you don't want to pay an extra 20$ I wouldn't go here. Rude people that don't care about customers!!!!!
Mar 2nd, 2024

Forced to accept damage/collision insurance because of "GM" policy at this location. What a scam. I've never had this imposed on me in all the many, many U-Haul rentals in my life. Terrible.
Dec 28th, 2023

Moved my uBox to Denver without telling me. Will not let me access it at this site. Was told the Boulder location no longer does uBoxes at all and I can't even get it transferred back long enough for me to get my things out. Having this location on Google Maps is misleading and false advertising.
Sep 13th, 2023

Jason is super friendly, helpful & knowledgeable about everything U-Haul. We've had to rent trucks & vans a couple times and each time Jason has helped us figure out exactly what we need. Definitely will be back to this location when we need to rent again
Oct 21st, 2022

unorganized and honestly a time waster. use penske
Apr 21st, 2022