BriteLock Self Storage - Aurora

Apr 7th, 2024

Mar 28th, 2024

Update: March 2024 I recently stopped by to see if anything had improved. It appears to be under new management. It is apparent that the property has undergone extensive restoration and rebranding. In all fairness, it's worth taking a second look at because all indications are that the current management wants to promote a much different image and client experience. Worst facility I've ever used. It's been closed multiple times w/out notifying tenants. It's always some new crisis. The facility is filthy, unsecured and dangerous. Mechanical failures on a weekly basis. Access denied multiple times. This property is out of control, and the company should return every tenant's rent for this month.
Mar 25th, 2024

low price very clean easy access storage helpful staff
Mar 18th, 2024

Thanks for locking the bathrooms so no one can use them without whatever the secret code is and the office is closed. It's so infuriating!!! Edit: Company was bought out by another company. Awful customer service. Canceled our unit, and company still continued to withdraw money through ACH. Made numerous excuses on why they were charging rent after locker was empty. Have had to escalate the issue with bank to contest the charges. This place feels unsafe, homeless living out of units, pop up out of no where when trying to enter door codes. Bathrooms still locked, never received code even though we are paying customers. Best to find somewhere more secure and honest.
Mar 15th, 2024