Aspen, CO Ski Shop

Walked in, and workers attitude was not great. I went to the back to get fitted for some ski boots. The person on that shift did not recognize me, or say anything. He saw ... more

I was super impressed with the process of ordering some Folsom Custom Skis. Often I am frustrated with the lengths available from other brands, but I was able to choose e ... more

Wife went in to get new liners. She made an appointment online and she got a phone call to make sure they knew what was to be done. The bootfitter was super professional ... more

Absolutely perfect!! The team is amazing. So kind and efficient. They do everything to make you happy and make things easy for you. We could not have expected a better se ... more

Karen with their customer service team was super helpful getting a damaged pump replaced!

GAME CHANGER! I was sent to Eric by 2 close friends, I have a bunion and could not get my boot comfortable enough to enjoy skiing. I was worried I was out of luck, but Er ... more

They replaced my windshield in just a couple of hours and did such a nice job, I had to double take to make sure there was glass in there! They worked with my insurance c ... more

Best shop in CO! These guys were so cool. I ordered the wrong boot and they realized the mistake. My bad entirely made right by them! Super boot bros! Tha ... more

Shoutout to the crew today for all their help!

Just tried renting ski's from someone by the name of Scott. He was incredibly rude and unaccomodating. Tried to rent 2 pairs of skis for the day and ended up not renting. ... more

Rented uphill equipment here and the staff were so helpful and friendly! It was my first time uphilling, and it took some time to figure out everything, but the demonstra ... more

On March we spent 3 weeks in Aspen/Snowmass. My sons and I rented and bought skis there. The advice was spectacular. Paul was very kind and Blake was a great advisor. Pri ... more

Customer service was awful. Will not go back

Owner was extremely rude and swore at me. All I did was ask a simple question and I was ridiculed and embarrassed. Do not go here.

Jared helped me pick out ski’s and boots for the upcoming season. He was incredibly helpful and knowledgeable and wasn’t pushy on the sale. Great experience. ... more

This guy is the best, yet he is humble at the same time. Couldnt ask for a better boot fitting experience.

It’s a good store but the environment needs to improve.

Outstanding experience getting custom fitted boots at Surefoot. Be sure to ask for Connor, this guy has excellent knowledge and wont let you leave until your boots fit pe ... more

I only let Basalt Bike & Ski touch my bike. Nick and Charlie are bike wizards, and the whole staff provides incredible customer service and knowledge.

Demo-ed a pair of Kaestle Fx86 ti. Kevin who was running the shop and rental was simply the most stoked, friendly and helpful I've ever met for demoing skis. No push sale ... more

Best tune in town. Brought a ski that had bad edges due to hitting some rocks to another shop in town. After tune, still had bad edges and was told that the ski was too f ... more