Eddie Bauer

We bought a down jacket and two hats online. The two hats were supposed to be the same size but one is significantly smaller. The jacket was worn twice as inner layer and down feathers already start to fly out. There are 2 holes. One is on the surface the other is at the stitching. My husband brought the small hat and the jacket to this store to exchange. But he was told no return/exchange once its worn. On the receipt it states EDDIE BAUER'S PRODUCT GUARANTEE Our products are built to last. If your Eddie Bauer product fails to perform as designed, bring it back and we will replace it. This is a false claim. We are not happy with how this store responded, or the quality of their product.
Feb 5th, 2024

After Christmas sales feature 50% off.
Dec 27th, 2023

Got here at 2:30pm and there's a sign on the window, "be back at 3pm". Then the 2 store associates open the door at which time I ask,"do you always close at 2:30?". She says,"we do when there's only 1 store manager". Zero customers, yeah, they'll be back at 3, right! And school traffic approaching, THANKS
Dec 18th, 2023

The clothes looked great. They were out of the size of the item I wanted and told me they could order it but I wouldn't get it for 2 weeks. Didn't work for me.
Dec 15th, 2023

Went this afternoon to return a puffer vest. The clerk was so not friendly. After reviewing the return receipt now not confident he did it correctly. I paid with my debit card; the receipt indicates a credit card refund. WTH?
Nov 17th, 2023