VCA Cottage Animal Hospital

Junior V _{on Google}

Feb 11th, 2024

If you love your Pet and care about your money, STAY AWAY from this place.

Hunter O. Hewitt _{on Google}

Feb 5th, 2024

VCA Cottage is one of the best vet providers in the Bay Area. Very friendly staff, and they truly care about our pets and getting us the most effective and affordable options, even if that means alternative items we can find online. Super flexible with appointments too, can often get an appointment on short notice within 2-3 days, unlike other locations where there is week+ wait times. Thank you VCA Cottage!!!

Christine _{on Google}

Aug 25th, 2023

This place used to be the best; Id recommend them to everyone. For the past couple years it has been getting worse and worse. I really hoped theyd fix it but its just completely different now:
- They dont return voice messages.
- They changed their policy so now they wont give online prescriptions so you have to buy medication directly from them. (Their costs are wildly higher than Chewy.) They finally agreed to give me a hard copy of the prescription but wrote for it to expire same day so it was expired before the pharmacy could receive it in the mail.
- I brought my older dog in for a routine checkup and they refused to look at the dog in front of me. They took him to the back (not for shots, just to review) after I had expressed that I was not comfortable with that. I hadnt met the doctor (as theyre ever changing). Afterward, the doctor told me that they do it because they can do a more in depth review of him (Why would it be more in depth in the back w/out me?) but she also said he was stressed and didnt let her check everything. He would have been calmer if he wasnt taken to the the back and she would have been able to check everything.
This used to be the best vet clinic and I really hope they reprioritize and make the service about the clients again.

Stuart West _{on Google}

Jul 1st, 2023

Good veterinary staff, but they LACK FORETHOUGHT/FORESIGHT. Dog was seen for an oral issue and advised the blood and urine testing would be required prior to surgery. They took the blood, but didn't even attempt to get the urine and sent her home with a kit to collect the urine. Long story short urine collection with the tiny cup they provided is all but impossible. So, now they want me to bring the dog in again (traumatizing the dog and inconveniencing me due to their limited hours).
Overall service: C- (for lack of forethought).

J S _{on Google}

Nov 21st, 2022

Good. No clue if they are closed every other day now or if theyre saying those are the only days that have changed hours