The UPS Store

J alino _{on Google}

Mar 6th, 2024

They have excellent customer service, friendly and helpful staff. They go above and beyond for all their customers.

Vanessa Venegas _{on Google}

Jan 2nd, 2024

I often choose this UPS location to return Amazon packages, however, I have decided to use a different location going forward. This year alone, this store has closed earlier than the posted hours. Its very inconvenient to make the trip out there only to find out the employees have decided to close doors anywhere between 5 to 20 minutes early. The first time I was annoyed, but let it go (as well as the second time) but after three times, I have decided to express my frustrations.

Mark Park _{on Google}

Sep 17th, 2023

They charged me $48.64 to overnight a letter from the Bay Area to Bakersfield. 3 days later it hasn't gotten there.
I came in the store and was told they took my money and just mailed my letter by US Mail!
This is just fraud. They charged almost fifty bucks to overnight a critically important letter, and instead just threw it in the mailbox.
Karla the manager thought the right reaction to me complaining about being ripped off in this way was to educate me "for next time": "You see here where the tracking number starts with 947011? If it is supposed to be overnight the tracking number will start with 1Zblah blah" -- so my bad for not knowing their internal numbering system.
They just rip people off.