Chamber of Commerce

      The UPS Store

      ( 67 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      10:00 AM - 3:30 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (67 reviews)
      26
      4
      2
      6
      29
      Read Our 67 Reviews

      Chamber Rating

      Verified Member
      2.9 - (67 reviews)
      26
      4
      2
      6
      29
      › ‹

      • Do not go to this place! The are so over priced and its ridiculous! 3$ per first page fax and 2$ each additional page?! And service fee?? Always charging more than any other branches.
        Mar 28th, 2024

      • Francisco Claude-Faust

        Was forced to buy a box to put my own (undamaged and taped) box. Free return costed 5usd. This is the only location I ever had this problem.
        Mar 15th, 2024

      • Claudia MC

        Bad customer service!
        Jan 10th, 2024

      • Vanxez NOOB

        Sucks
        Jan 5th, 2024

      • Guomin Wu

        The lady who works on the counter keeps making it difficult for me to ship an item. I have never experienced this type of bad service in other UPS stores.
        Dec 21st, 2023

      Read Our 67 Reviews

      About
      The UPS Store

      The UPS Store #6225 in Walnut Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Main Street Plaza, Next To Sunrise Bistro.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Specialities

      • AIR FREIGHT
      • CARGO & FREIGHT
      • CUSTOM PACKING
      • FRAGILE ITEMS
      • LIGHT FREIGHT

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Special Considerations

      PICK UPS

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (925) 937-6225.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1555 Botelho Dr, Walnut Creek, California 94596

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ca/walnut-creek/1555-botelho-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Thursday: 8:00 AM - 6:30 PM
      Friday: 8:00 AM - 6:30 PM
      Saturday: 10:00 AM - 3:30 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:30 PM
      Tuesday: 8:00 AM - 6:30 PM
      Wednesday: 8:00 AM - 6:30 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 2.9 Star Rating from 67 reviewers.

      Hours

      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      10:00 AM - 3:30 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 67 Reviews )
      26
      4
      2
      6
      29
      Write a Review

      on Google

      image Do not go to this place! The are so over priced and its ridiculous!
      3$ per first page fax and 2$ each additional page?! And service fee?? Always charging more than any other branches.

      Business Response on Google Mar 26th, 2024
      Hello, The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company owned). Pricing, services, and hours of operation vary by location. To find out the price for a specific product or service (e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.), please get in touch with us (e.g., Store phone number). You can estimate shipping costs online (e.g., https://www.theupsstore.com/tools/estimate-shipping-cost/index)to see prices for the different UPS® shipping options.Thank you for sharing your feedback. We hope you visit us again soon.

      Francisco Claude-Faust on Google

      image Was forced to buy a box to put my own (undamaged and taped) box. Free return costed 5usd. This is the only location I ever had this problem.

      Business Response on Google Mar 18th, 2024
      Hello Francisco Claude-Faust, we're sorry to hear about the difficulties you had during your visit, and I can understand how these fees can add up for you. We value your business, and we also believe in the value of the experience we provide. We hope you appreciate the value of our service in terms of top-notch service, professional service, convenience, and reputation.

      Claudia MC on Google

      image Bad customer service!

      Business Response on Google Jan 29th, 2024
      Hello Claudia MC, we are sorry to hear about your negative experience. Our goal is to provide excellent service, and it's concerning to hear that we fell short of your expectations. If you could share more details about your visit, it would help us take the steps to improve. You can reach us at (925) 937-6225 or [email protected].

      Vanxez NOOB on Google

      image Sucks

      Business Response on Google Dec 15th, 2023
      Dear Vanxez NOOB, we apologize for the unpleasant experience you had with us. To help us improve, could you please share more details about what happened during your visit? You can reach us at (925) 937-6225 or [email protected].

      Guomin Wu on Google

      image The lady who works on the counter keeps making it difficult for me to ship an item.
      I have never experienced this type of bad service in other UPS stores.

      Business Response on Google Jan 7th, 2024
      Hi Guomin Wu, we strive to provide the best possible service to our customers and are deeply sorry that we fell short of that goal in your case. We take all customer feedback seriously and will be taking steps to address the issue and ensure that all of our staff are providing the level of service and respect that our customers deserve.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 67 Reviews )
      26
      4
      2
      6
      29

      Write a Review

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