Galpin Auto Sports

Eric Cooper _{on Google}

Nov 5th, 2023

Steven was very helpful to get to the bottom of some fine details on my F-150

Jonathan Panossian _{on Google}

Sep 24th, 2023

Great service! They installed a camera and I noticed something I wanted changed, so I brought it up and they made the change with a smile. I would come back for sure!

David Silverman _{on Google}

Aug 13th, 2023

This review is based on 2 different interactions with the service center.
I drive a 2022 F350 diesel crew cab 4x4.
This is a very expensive truck.
On this unfortunate experience with the service center I was in for an emissions recall.
Nothing I did or have anything todo with.
The recall notification from Ford stated this was a software update that would take 1/2 day.
When I dropped off my truck Michelle told me they would need it overnight.
I questioned her about the time line.
I was told an outside vendor is involved with fixing updating my truck.
First thought! What is a third party doing with my truck.
Why is this not handled at the dealer?
New 90g Ford truck. Should be worked on by Ford dealer not a third party.
No explanation given by Michelle.
Why this is the case.
Just a bunch of double talk.
I am now 3days deep in this 1/2 day repair.
Michelle dodges my phone calls. No call back after being told my truck would be done late in the day.
This dealership service center falls far of Galpin Fords expectation I am sure.
Sales side is fantastic. Avoid service. Find a different place to take your brand new expensive Ford vehicle to.
Galpin Service Center does not deserve your business.