Charles Schwab

Neil Polzin _{on Google}

Feb 15th, 2024

Received a super weird and unsolicited call from Jay Furgerson out of this branch. Had way too much information about me without verifying who he was even speaking to.
Was super aggressive in pitching his unsolicited services. Told him I was not interested. He continued. I Insisted not interested; but didnt stop him. Instead he added insult to the pitch and that its all to complicated to do myself.
I Asked to speak to a manager, to which he finally said we are done here and hung up on me.
I have CS accounts, but never been to this location. Dont know how they have access to all my personal information or allow some account manager to go digging around in my info.
Called back to try and speak to the actual manager, only to find no one picks up.
Steer clear. Im now worried about data integrity out of this place

anjum shiekh _{on Google}

Nov 24th, 2023

Excellent service. Polite professional and helpful.

Glenn L. _{on Yelp}

Feb 23rd, 2023

Really need to focus on customer service as it is their customers that are paying for these representatives at this branch.  It was a waste of my time going there in person..... they kept pushing me to use the online service but there are times you just need to speak to a customer service representative in person but it's apparent that this branch is not the one to do so.  I've been a customer for over 25 years with TD but if this is what I can expect then maybe I should take my account elsewhere

E N _{on Google}

Jun 14th, 2022

I will never trust this branch with my personal information.
I went to this branch earlier today to sign up for an account. The woman at the front desk, I think her name was Patricia, was being loud with peoples account numbers and had representatives on speaker phone. I was standing in the back by the door and heard all of the account information of the person at the counter. When I was creating an account, something happened and she loudly told me another account number that did not belong to me from across the room and then loudly said my birthday in its entirety.
I left without finalizing my account because it is extremely unprofessional to let others hear account numbers, balances, and birthdays. I will take my business elsewhere.