Center for Discovery - Thousand Oaks

I admitted myself to Center for Discovery from May 19, 2021 to June 29th, 2021 for my ED and substance abuse disorder and I had the best experience I could possibly ask for. The staff was incredibly supportive and helpful during my stay. Staff never made me feel bad about my outbursts as they knew I was working on my anger. They always knew how to help me self regulate when my emotions would get the best of me. I still find myself implementing the things I learned there into my everyday life and I truly cant thank them enough. CFD saved my life!
May 3rd, 2023

Really bad experience with the therapists and the staff would not recommend. Wish I had did more searching online before choosing this location for my daughter. Awful communication with parents and my daughter (and all of the girls, apparently) didnt like the primary therapist Jeff and would joke about lying to him. The administration did not do what they needed to do in regards to insurance and outright lied to me and said our insurance denied further treatment - when insurance provided me documentation showing they did not deny anything. The center just did not do what they needed for my daughters stay to be extended regardless, their mess up with insurance didnt matter as my daughter said the treatment here did not help her at all.
Mar 23rd, 2023

This facility is one of the worst I have attended, their treatment team serving as more of a trigger than an intervention. First off, I was accepted into this facility despite being underage, and was expected to behave as if I were an adult. I was advised to adhere to guidelines of what a normal adult life would look like outside of treatment, despite being far from an adult. There was this unrealistic stigma of the real world that was pushed and preached by their dietician, Emily Rotenberg. Emily proceeded to refuse purchasing my safe foods, due to them not being shelf stable. Fresh fruit and produce was prohibited. Certain crackers and bars were rejected due to a supposed lack of shelf space. This is far from Emilys only issue. As a part of center for discovery, facilities are required to follow specific company wide menus and guidelines. Emily, despite being new, figured that she could betray company policies, and wrote her own menus based again on shelf stability. She implemented a breakfast cycle menu, one that was not approved by corporate, so we could (I quote): burn through the extra groceries. Besides being bad in this regard, Emily was not a great dietician. I was steadily losing weight on her meal plan, and she had the nerve to blame me for the issue, despite me having followed her every command. When I expressed any form of discomfort or emotion in sessions, Emily would kick me out of her office. If this wasnt bad enough, her and therapist Julia Youn proceeded to discharge me due to them not liking me, which I found out after leaving the facility. They lied and claimed it was an insurance discharge. Around this time, Julia was being incredibly rude to other staff members, though admittedly her therapy was decent. Overall, I would recommend this facility for those who wish to relapse in the future. The core team here is awful, though the floor staff are all wonderful people. Nurses Diane, Katya, and Luz are some of the sweetest people I have ever met, and have helped me more than my own treatment team. Additionally, counselor Melissa and diet tech Gerald were very cool people. It saddens me that they had to be located at this sad excuse for a treatment center.
Aug 13th, 2023

i dont recommend this facility first of all emily the dietitian didnt help whatsoever, she was often rude to the clients and other staff. she made up her own rules. made up her own serving sizes. and just didnt follow the cfd protocols. julia the therapist and i just fought the entire time during our sessions bc i was voicing that she wasnt helping me and she got defensive. i told her i wasnt ready to leave because i was going to relapse if i did. and guess what!! i relapsed the day i left CFD and dropped a dangerous amount of weight. it disappoints me that they never listened to me or other clients. melissa, luz, katya, gerald, and sam all were incredible staff members and helped me feel safe and heard. i appreciate them for what they have done for the other clients and myself
Aug 10th, 2023

I came here to walk back out the doors in a state of confidence that I could fully recover at some point. Instead, 5 weeks later, I left with the same mentality I had before I went and struggled with behaviors until the literal day I left. Although it was my insurance that cut me, I felt that the head of the house made little effort to keep me there. And now I am back in outpatient, struggling again. The other 99% of the staff changed my life in a very positive way however (some of which fought hard to keep me there). They quite literally sat with me while I sobbed, stayed with me at the table, and went out of their way to make sure I was okay. I felt loved and cared for. Never judged and met where I was at rather than forcing me into a stage of recovery that wasnt in my reach yet. If I hadnt gone into treatment, I most likely wouldnt be here to write this. So thank you. I wish desperately that the staff drama wasnt a thing because I would recommend this place to someone I loved if there wasnt so much going on in that house right now. A special shout-out to Melissa, Erica, Gerald, Ashley, Emily, Sam, Luz, Katya and Diane. You guys are in my heart forever.
Aug 3rd, 2023