U-Haul of Stockton

Carolina Fuentes Gomez _{on Google}

Feb 8th, 2024

Management should train their employees better. I got charged for a lot of hidden fees that the front desk admin did not explain.
Be careful when you rent from this place and ask about the hidden fees!!!

Jessiie _{on Google}

Dec 11th, 2023

Before I went on the U-Haul app to schedule a reservation for a pick up truck I called the store to ask if it was ok to pay with cash I was told yes. When I got there it was the wrong location from what i chose to pick up the vehicle. I got sent somewhere else and unfortunately they didnt accept cash and I wasted time and gas and on the app it should say something about payment options it just ask for cc to make a reservation but I didnt say payment due card only!

Jason _{on Google}

Nov 2nd, 2023

I came to get my propane tank fill but found out that staff was not certified. Poor customer service.

John Potter _{on Google}

Oct 23rd, 2023

Had to wait 1 hour after I checked in due to no metal furniture dollies were kept at this location (even though they were listed on the website and I had them reserved). This forced me to buy two wood Dollies for $40.00. Drove 15 foot truck for about 25 miles and needed to purchase 6 gallons of gas to return fuel gauge to original position. Worst rental experience I have ever had with U-Haul.

John Bankston _{on Google}

Sep 8th, 2023

Nice friendly people usually have what you need