U-Haul Moving & Storage at Hammertown

Apr 7th, 2024

The staff melody,and Feliza were so helpful and professional we appreciate your kindness and got me in and my truck that I needed
Mar 19th, 2024

Staff is unprofessional, staff is unhelpful and everyone acts like they dont know how to do anything they always need a different staff member or cant find the radio to call another staff it was just a terrible experience overall and I never received my deposit back I never requested a check to be mailed to me I gave cash and came back to retrieve my cash and was given the run around just to be told someone closed my contract and requested that I be mailed a check which makes no sense and I never requested a check when I paid cash. When you call they dont even ask you can you hold the just say that please hold and slam the phone back down and leave you waiting on hold for over 10-20 minutes and still to get no results or the answers you need and the staff does not help you find your U-Haul or assist you any type of way once they take your money. The woman is who works the swing/ closing shift is just terribly unprofessional and unsanitary. She curses to herself, says thats not her job, makes you wait and does not assist you happily she was terrible and the dayshift staff is just ghetto on the phone telling me they didnt make enough money yet to give me my deposit back just to be told the next day a check request was submitted on my behalf. I will never do business or suggest this location to anyone EVER
Mar 7th, 2024

My niece was arrested for grand theft auto a good girl no record facing three years for something y'all didn't send help on and y'all tow truck driver left her at chevron for hours and then nobody could help her with the flat the manager here should be ashamed at what he is doing to my neice she can't even afford a lawyer she's a single struggling mom who was fleeing domestic violence and she called every step of the way she just never spoke to the store directly y'all are the worst this happen she rented it on Jan 27 in that condition with witness and called with witness y'all are horrible people what's her four year old gonna be if she gets taken from him court is today at 830 please pray for her
Mar 4th, 2024

4:30 ON A SAT ND WOULLD NOT FILL PROPANE TANK, WAS TOLD HAD TO MOVE A TRUCK AROUND YARD AND HE WAS FILLING TANK FOR CUST AT THIS TIME, THIS IS THE 2ND TIME IT HAPPENED
Feb 29th, 2024