Metro by T-Mobile

I'm beyond disappointed on this location. They are a bunch of thieves! I went to do an upgrade for my phone, they sold me for a phone that was $109, but they charged me $260! He didn't disclose that he had charged me for stuff I never wanted nor I asked for. The reason I know he over charged me, is because I went to a different location to get the same phone for my husband. Please, I advise anyone to stay away from this location specially from the employee Adan, who's the employee who attended me. They are big time thieves, it's sad how they take advantage of people!
Mar 11th, 2024

Feb 27th, 2024

2/18/24 I bought a new cell phone The guy told me it was worth $200, I have had a line with them for 10 years... When the guy charged me he told me it was $350 and I asked why and he told me that everything is expensive already !! I didn't care because I needed the cell phone that day. When I received the receipt at home, they charged me for an extra mobile hot spot phone case and an extra card cost, something I didn't ask for!! This is for the Latinos who go to that store, go to others because there they steal from you, especially from us who don't ask much. BE CAREFUL!!!! I think they take commission for those who sell you strange things that you don't need!!!
Feb 18th, 2024

Terrible service, you go for any problem and the solution to everything is to buy a new cell phone, they think you're stupid
Feb 16th, 2024

Sep 2nd, 2023