Simi Valley Chevrolet

a g _{on Google}

Apr 7th, 2024

Asked specifically for Jose Ayala because weve had great sales interactions in the past. He worked with my needs and changed his approach based on how I wanted it to go.

Mike Murphy _{on Google}

Apr 7th, 2024

Don Bevington is an excellent service rep who always keeps you informed about the repairs and status of my vehicle.

Donny Sierer _{on Google}

Apr 7th, 2024

Everytime Jessika and the Simi "pit crew" take care of my 2019 1LE, she feels happier looks great and has no new oopsy problems as I've had at a number of "top notch" shops. Customer for life.

Cali _{on Google}

Apr 2nd, 2024

Simi Valley Chevrolet promised that they would refund the last payment on my leased vehicle to get me to turn the vehicle in early because they said they needed vehicles to sell. I did not have use of the vehicle even though I had paid for the last month of my lease because they wanted it to be returned early. The used car manager told me that it would take three weeks to get my money back. It has been more than seven weeks and they have not returned my money yet. This is illegal - I have contacted their business multiple times and will be forced to file complaints.
I also heard their employees telling other customers that their quotes are limited time deals and they are not able to honor their quoted prices. The other customers complained about the dealership wasting their time and using bait and switch tactics to get them to show up at the dealership only to be told that the price had gone up by a lot.
During my lease, whenever I needed any help from them, they would tell me to call GM Financial. GM Financial would tell me that it was a dealership issue and I needed to contact the dealership. Simi Valley Chevrolet would refuse to help and tell me to call GM Financial again. Based on my personal experience, once theyve made the deal and gotten what they want, they didnt care about the customer or the poor quality of their product at all (the Chevy Bolt they leased to me had a nationwide recall and Simi Valley Chevrolet wouldnt help me with the recall).
In my opinion, if you value your time and energy, avoid this dealership.

izatok _{on Google}

Mar 27th, 2024

I cant believe the service that Im getting from this dealership. A sunroof was added to my deal which I decided against a few days later. Now Im trying to get documentation that the money for the sunroof is coming back to me. Nobody can give me answers. I love my car but should have known better then to come to this dealership. Id heard things legally that money is mine and I shouldnt have to pay interest on it.and services were never rendered I asked to write up a new contract but was told its not necessary. Now I cant get anyone to tell me anything or documentation that anything was done. Advice???