Bank of America Financial Center

I have used this location a couple of times now to send wires and received great service. It's a small location, so be patient if it's busy. Both times, I received assistance from Kenneth who is very knowledgeable and efficient. His approach is formal and friendly at the same time. He provides a service with a smile and is a true example of what a customer service representative should be. While waiting, I overheard him greet the walk-in customers and answer various questions quickly with precise details on what each customer needed. I would definitely refer this location to my family and friends.
Nov 5th, 2023

It's a bank. The ATMs always make me nervous. Apparently the ones not connected to the physical building (the other 2 drive thrus) are not serviced by b of a so if you get a check stuck in there it's a nightmare to get it back.
Jul 13th, 2023

They need more tellers! Not sure why all Bank of America the only bank that always short-staff!
Jan 8th, 2023

The amount of times every Bank of America in the area has been temporarily closed or the ATM not working is A LOT. Also really long lines when it is open.
Feb 2nd, 2021

ATM constantly broken and not able to dispense money. Would not have any bills available on multiple occasions. Had it give me an error after attempting to take $900 only that it didn't give me my money yet took it out of my account and had to call and wait several days for it to be made available to me.
Jan 15th, 2021