Jim Kelly: Allstate Insurance

Jim Kelly at Allstate Insurance provides great customer service.
Apr 7th, 2024

I have had very good experience with Allstate their were always willling to go the extra mile
Jan 29th, 2024

Do not go with this company. One stars too high. We have been with them for 30 years for auto and home. One day they sent a third party inspector out of the blue and said they were canceling our home policy because the BBQ was to close to the house and that our vinyl fence touched the house. We moved the BBQ and fixed the fence but they said ALLSTATE does not want to be in California anymore and does not want our business. Their office manager Cindy actually said this to us!! They were rude and refused to work with us. DO NOT USE THIS COMPANY OR JIM KELLY.
Dec 5th, 2023

At 1st their all nice,with smiles. Then 6 to 8 months and they are all of a sudden mean and cruel to their customers. Apparently they don't need anymore business. The secretary is very rude and needs to be coached on, how to properly talk with customers. This place is a joke. You will never speak with Jim Kelly after your 1st call. He will duck and dogde you.. He is a crooked criminal, who needs the irs down their throats. Crooks, never come here at all. Your welcome I saved you
Oct 15th, 2023

If I could give them zero stars I would. This company is a total rip off. There's alot about this company that I could list but I don't have the time. I'm currently trying to discontinue my auto insurance with them but they're not answering the phone as usual and am waiting on them to call me back. I definitely wouldn't recommend these guys at all.
Oct 14th, 2023