ClickAway Computer + Phone + Network Repair

Hours

Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
8:00 AM - 7:00 PM

Chamber Rating

4.6 - (353 reviews)
293
22
6
6
26
Read Our 353 Reviews

Chamber Rating

4.6 - (353 reviews)
293
22
6
6
26
  • Yvonne Smith

    Great service every time.
    Apr 1st, 2024

  • Andrea Paugh

    My screen was black on my laptop and it too no time at all for the crew to fix it and back to normal. Very helpful and quick!
    Mar 31st, 2024

  • Juan Maldonado

    They did very bad they told me they knew how to work on PS5's so I let them do there thing they told me it would take 1 week and it took them 4 weeks to not be ble to fix it the charged me 100 dollars
    Mar 15th, 2024

  • Paul M.

    Highlest-level service imaginable. Have bought every device and had all service questions addressed over many years at ClickAway Santa Cruz.
    Mar 12th, 2024

  • Blaine Halley

    ClickAway staff and Customer Service are fantastic. The staff is dedicated and works together as a team to take care of walk-ins with small and big problems with their phone laptop desktop notebooks. There a location is in the heart of Santa Cruz. Theres plenty of parking. There is bicycle rack. The adjoining businesses are complimentary. Highway 17, HWY 1, Santa Cruz pier, and the boardwalk and W. Cliff Drive the Lighthouse are about within a couple miles. I am a relatively new customer, but have firsthand experience within the past three months: 1. My iPhone slipped out of my pocket while bicycling, smashed screen. They repaired quickly. 2. My beloved MacBook Pro. with all upgrades is now 15 years old, Traveled with me north south east west throughout the United States. was not able to accommodate incompatible with new printer and Apps. I did not want to buy another laptop, I wanted a desktop. And I wanted to Mac because I love iMovie for editing films. I am 72 years old and living on Social Security. within a few days ClickAway and I put together a fantastic desktop. It was all Macintosh and with a three year Macintosh extended warranty. Or about $2000, which is about 50 percent less than if I had purchased directly from McIntosh. ClickAway thoroughly examined my old MacBook Pro and cleaned up the tangled mess of duplications and hundreds of files. They assembled all the new Apple desktop and transferred everything on my MacBook Pro to it, in one day. I loaded everything into my car and brought it home, and set it up. I am a very happy man; Im very grateful with all that ClickAway staff did to make my dream come true. I have a very nice, super fast up-to-date computer.
    Mar 11th, 2024

Read Our 353 Reviews

About
ClickAway Computer + Phone + Network Repair

ClickAway Computer + Phone + Network Repair is located at 303 Potrero St #42-105 in Santa Cruz, California 95060. ClickAway Computer + Phone + Network Repair can be contacted via phone at 831-420-1200 for pricing, hours and directions.

Contact Info

  •   831-420-1200

Questions & Answers

Q What is the phone number for ClickAway Computer + Phone + Network Repair?

A The phone number for ClickAway Computer + Phone + Network Repair is: 831-420-1200.


Q Where is ClickAway Computer + Phone + Network Repair located?

A ClickAway Computer + Phone + Network Repair is located at 303 Potrero St #42-105, Santa Cruz, CA 95060


Q What is the internet address for ClickAway Computer + Phone + Network Repair?

A The website (URL) for ClickAway Computer + Phone + Network Repair is: https://clickaway.com/locations/santa-cruz-computer-repair/


Q What days are ClickAway Computer + Phone + Network Repair open?

A ClickAway Computer + Phone + Network Repair is open:
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 8:00 AM - 7:00 PM


Q How is ClickAway Computer + Phone + Network Repair rated?

A ClickAway Computer + Phone + Network Repair has a 4.6 Star Rating from 353 reviewers.

Ratings and Reviews
ClickAway Computer + Phone + Network Repair

Overall Rating

Overall Rating
( 353 Reviews )
293
22
6
6
26
Write a Review

Yvonne Smith on Google

image Great service every time.

Business Response on Google Jul 21st, 2023
Thank you Yvonne for your wonderful review. We're happy to hear you felt you received great service every time. Should you have any other tech issues, including needing computer repair, problems with your wifi/network, even mobile devices, we're here for you.

Andrea Paugh on Google

image My screen was black on my laptop and it too no time at all for the crew to fix it and back to normal. Very helpful and quick!

Business Response on Google Mar 28th, 2024
We're delighted to hear that our team was able to swiftly resolve the issue with your laptop screen and get it back to normal in no time! Providing helpful and quick service is our priority, and we're thrilled that we could exceed your expectations. If you ever encounter any further issues or have any questions in the future, please don't hesitate to reach out. We're here to help and ensure that your devices are always in top condition. Thank you for choosing us to assist you with your tech needs!

Juan Maldonado on Google

image They did very bad they told me they knew how to work on PS5's so I let them do there thing they told me it would take 1 week and it took them 4 weeks to not be ble to fix it the charged me 100 dollars

Business Response on Google Mar 17th, 2024
Hi Juan. We are sincerely sorry to hear about your disappointing experience with our service. We deeply regret any inconvenience caused and appreciate you bringing this matter to our attention.First and foremost, we want to extend our apologies for any miscommunication regarding the service timeline and pricing. It's important to us that our customers feel informed and valued throughout their interactions with us, and it's clear that we fell short of meeting those expectations in your case.We take great pride in the expertise of our technicians, and it's disheartening to learn that we were unable to resolve the issue with your PS5 despite our efforts. Rest assured, we are conducting a thorough review of our repair processes to identify any areas for improvement and ensure that similar issues do not occur in the future.Regarding the billing discrepancy, we understand your frustration and want to make things right. Please reach out to us directly so that we can discuss the details of your situation and work towards a resolution that you feel is fair and satisfactory.Once again, we apologize for the inconvenience and appreciate your feedback. Your satisfaction is important to us, and we hope for the opportunity to regain your trust in the future.

Paul M. on Google

image Highlest-level service imaginable. Have bought every device and had all service questions addressed over many years at ClickAway Santa Cruz.

Business Response on Google Mar 17th, 2024
Thank you Paul! It's wonderful to hear about your longstanding positive experiences with ClickAway Santa Cruz! We're thrilled to know that you've consistently received the highest level of service imaginable for all your device purchases and service queries over the years.Your loyalty and trust in ClickAway are greatly appreciated, and we're committed to maintaining the same exceptional standards of service for all our customers. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued support and assistance every step of the way. Thank you for choosing ClickAway!

Blaine Halley on Google

image ClickAway staff and Customer Service are fantastic.
The staff is dedicated and works together as a team to take care of walk-ins with small and big problems with their phone laptop desktop notebooks.
There a location is in the heart of Santa Cruz. Theres plenty of parking. There is bicycle rack. The adjoining businesses are complimentary.
Highway 17, HWY 1, Santa Cruz pier, and the boardwalk and W. Cliff Drive the Lighthouse are about within a couple miles.
I am a relatively new customer, but have firsthand experience within the past three months:
1. My iPhone slipped out of my pocket while bicycling, smashed screen. They repaired quickly.
2. My beloved MacBook Pro. with all upgrades is now 15 years old,
Traveled with me north south east west throughout the United States. was not able to accommodate incompatible with new printer and Apps.
I did not want to buy another laptop, I wanted a desktop. And I wanted to Mac because I love iMovie for editing films. I am 72 years old and living on Social Security. within a few days ClickAway and I put together a fantastic desktop. It was all Macintosh and with a three year Macintosh extended warranty. Or about $2000, which is about 50 percent less than if I had purchased directly from McIntosh.
ClickAway thoroughly examined my old MacBook Pro and cleaned up the tangled mess of duplications and hundreds of files. They assembled all the new Apple desktop and transferred everything on my MacBook Pro to it, in one day. I loaded everything into my car and brought it home, and set it up.
I am a very happy man; Im very grateful with all that ClickAway staff did to make my dream come true. I have a very nice, super fast up-to-date computer.

Business Response on Google Mar 5th, 2024
Wow, it's truly heartwarming to hear about your fantastic experience with ClickAway in Santa Cruz! Thank you for sharing such detailed feedback about their exceptional staff, customer service, and convenient location.It's evident that their team goes above and beyond to assist customers with a wide range of tech issues, whether it's a smashed iPhone screen or the need for a new desktop setup. Your story highlights the dedication and expertise of ClickAway's staff in providing solutions tailored to your needs, even accommodating your preference for a Mac desktop within your budget.The efficiency and thoroughness with which ClickAway handled your MacBook Pro and desktop setup are commendable. It's wonderful to hear how they not only repaired your iPhone quickly but also organized and transferred all your data seamlessly to your new desktop, providing you with a super-fast, up-to-date computer.Thank you for expressing your gratitude, and we're thrilled to hear that ClickAway made your dream of having an ideal computer setup a reality. If you ever need further assistance or have any questions in the future, don't hesitate to reach out to ClickAway. They're always there to help!

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Overall Rating

Overall Rating
( 353 Reviews )
293
22
6
6
26

Write a Review

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