Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 77 Reviews )

      T-Mobile Authorized Retailer
      • 18635 Soledad Canyon Rd Unit 100
        Santa Clarita, California 91351
      •   661-360-8867
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (77 reviews)
      49
      5
      3
      1
      19
      Read Our 77 Reviews

      Chamber Rating

      3.8 - (77 reviews)
      49
      5
      3
      1
      19
      › ‹
      • maksymilian stachowski

        If you want great customer service and getting a great deal. Jason is the man. He put up with my dumb requests and made sure I left with the best deal. He listened to what I needed then he got me exactly that and more. We need more people like Jason. Thanks again bro.
        Jan 19th, 2024

      • Isis Farrell


        Jan 15th, 2024

      • Tim Howie

        This is a franchise store. Staff are rude, untrained and unhelpful. After 50 minutes I left and went to the company-store in Valencia Mall and they solved my issue in 5 minutes.
        Dec 22nd, 2023

      • Barrett Brown


        Nov 27th, 2023

      • Fahim Haque

        They're good salesman but don't entirely deliver. I have a lot of apps and photos on my phone. I would have rather gone home backed everything up and come back to make it easier but they said they can take care of it. Unfortunately not all my photos went through and I'm glad I double checked before wiping my old phone. What didn't accur to me was to see if all my apps were transferred. I use a authentication app on my phone. The problem is I do not have access to it because it did not transfer. Thus now im locked out of many important apps till a month later when I can regain access to a code. All has to be done by me and cannot be fixed by t-mobile. I was going to buy a phone for 30$ a month but they incised me into a new phone plan. I gave them 3 stars but depending on how smoothly this prorate will happen and everything transitions over will leave the stars at 3 or slowly loose more with details as to why. If my bill stays at the 150 that was quoted everything is almost well.
        Oct 10th, 2023

      Read Our 77 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Santa Clarita and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 18635 Soledad Canyon Rd Unit 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 661-360-8867.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 18635 Soledad Canyon Rd Unit 100, Santa Clarita, California 91351

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-santa-clarita-ca-91351-203e?utm_source=google&utm_medium=lastmile&utm_campaign=203E

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 3.8 Star Rating from 77 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 77 Reviews )
      49
      5
      3
      1
      19
      Write a Review

      maksymilian stachowski on Google

      image If you want great customer service and getting a great deal. Jason is the man. He put up with my dumb requests and made sure I left with the best deal. He listened to what I needed then he got me exactly that and more. We need more people like Jason. Thanks again bro.

      Isis Farrell on Google

      image

      Business Response on Google Jan 11th, 2024
      We appreciate your feedback and are so glad you’re part of the T-Mobile family! If you have any additional feedback, please feel free to reach out to us at [email protected]!

      Tim Howie on Google

      image This is a franchise store. Staff are rude, untrained and unhelpful. After 50 minutes I left and went to the company-store in Valencia Mall and they solved my issue in 5 minutes.

      Business Response on Google Jan 20th, 2024
      Sorry for the long wait. We know how important your time is and we’ll continue to improve the speed in which we help customers. We hope you’ll visit us again so we can take care of you.

      Barrett Brown on Google

      image

      Fahim Haque on Google

      image They're good salesman but don't entirely deliver. I have a lot of apps and photos on my phone. I would have rather gone home backed everything up and come back to make it easier but they said they can take care of it. Unfortunately not all my photos went through and I'm glad I double checked before wiping my old phone. What didn't accur to me was to see if all my apps were transferred. I use a authentication app on my phone. The problem is I do not have access to it because it did not transfer. Thus now im locked out of many important apps till a month later when I can regain access to a code. All has to be done by me and cannot be fixed by t-mobile. I was going to buy a phone for 30$ a month but they incised me into a new phone plan. I gave them 3 stars but depending on how smoothly this prorate will happen and everything transitions over will leave the stars at 3 or slowly loose more with details as to why. If my bill stays at the 150 that was quoted everything is almost well.

      Business Response on Google Nov 6th, 2023
      Hi Fahim! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 77 Reviews )
      49
      5
      3
      1
      19

      Write a Review

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