Chamber of Commerce

      Quality Inn & Suites Silicon Valley

      ( 664 Reviews )

      Quality Inn & Suites Silicon Valley
      • 2930 El Camino Real
        Santa Clara, California 95051
      •   408-241-3010
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      Chamber Rating

      3.4 - (664 reviews)
      176
      175
      140
      80
      93
      Read Our 664 Reviews

      Chamber Rating

      3.4 - (664 reviews)
      176
      175
      140
      80
      93
      › ‹
      • a a

        This place is an absolute dump and the worst hotel I have stayed in 5 years. So filthy I didn't even want to use the shower because of the mold coming out from the bathmat. Hotel has hidden fees for cleaning they don't perform and scrambled cable. This place should be condemned its thats nasty.
        Mar 31st, 2024

      • amber roche

        The rooms/suites were large and spacious but very dirty. Everything looked to be falling apart and damaged and staying that way. I liked having the patio.
        Mar 22nd, 2024

      • Nathan Horton

        Terrible. They triple charged me for the deposit in a room that isn't worth half the price.
        Mar 18th, 2024

      • Argento Biker

        Decent room and fantastic breakfast,
        Mar 16th, 2024

      • Linda

        I would stay here again, it's very affordable, central to our reasons for visiting. I felt safe here, the parking is courtyard style, giving it more security than an open parking lot. The Good -Front desk associate is very friendly and fast. -Lots of parking with adequate sized spaces -Breakfast is an actual breakfast, waffles, eggs, sausage, toast, muffins, yogurt and a variety of cereals with good coffee. Dining room attendant is on site, keeping the dining room clean and stocked. Plenty of spaced out tables and chairs. -The bed was comfortable with clean linens. Did an extensive bug check and there were none. -Fridge works, TV works, didn't try the microwave. -There is shampoo and conditioner readily available, along with lotion in wall mounted dispensers. -The room is roomy, not cramped. The Neutral -Its an older property with older very worn, some in need of replacement furnishings, the standing lamp is ONLY standing because of the corner it's in holds it up. The bad -There are patches everywhere, wallpaper, drywall, cracks in the ceiling. What looks like fairly serious water damage in areas. -We stayed in 108 and it could benefit from a deep cleaning, the carpet is sticky in front of the sink (thankfully, we always wear flipflops on hotel floors), there is dust in every single nook and cranny, on top of the headboard, the kind that turns into compacted filth over time, it has long passed compacted filth in a few areas, so the maids are doing a super fast run through, this is on management, its not something that goes unnoticed.
        Mar 16th, 2024

      Read Our 664 Reviews

      About
      Quality Inn & Suites Silicon Valley

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn and Suites in Silicon Valley, CA. Located in the heart of Silicon Valley, this hotel is three miles from Norman Y. Mineta San Jose International Airport. Nearby destinations include Santa Clara University, SAP Center at San Jose and Santa Clara Convention Center. Levi's Stadium, Winchester Myster House, and San Jose State University are also close. Enjoy free amenities like continental breakfast, WiFi and coffee. Rooms come equipped with microwaves, refrigerators, coffee makers, hair dryers and some with balconies. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

      Contact Info

      •   408-241-3010

      Questions & Answers

      Q What is the phone number for Quality Inn & Suites Silicon Valley?

      A The phone number for Quality Inn & Suites Silicon Valley is: 408-241-3010.

      Q Where is Quality Inn & Suites Silicon Valley located?

      A Quality Inn & Suites Silicon Valley is located at 2930 El Camino Real, Santa Clara, California 95051

      Q What is the internet address for Quality Inn & Suites Silicon Valley?

      A The website (URL) for Quality Inn & Suites Silicon Valley is: https://www.choicehotels.com/california/santa-clara/quality-inn-hotels/ca285?mc=llgoxxpx

      Q How big is Quality Inn & Suites Silicon Valley?

      A Quality Inn & Suites Silicon Valley employs approximately 20+ people.

      Q How is Quality Inn & Suites Silicon Valley rated?

      A Quality Inn & Suites Silicon Valley has a 3.4 Star Rating from 664 reviewers.

      Ratings and Reviews
      Quality Inn & Suites Silicon Valley

      Overall Rating

      Overall Rating
      ( 664 Reviews )
      176
      175
      140
      80
      93
      Write a Review

      a a on Google

      image This place is an absolute dump and the worst hotel I have stayed in 5 years. So filthy I didn't even want to use the shower because of the mold coming out from the bathmat. Hotel has hidden fees for cleaning they don't perform and scrambled cable. This place should be condemned its thats nasty.

      Business Response on Google Apr 1st, 2024
      Dear guest, we are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. Your feedback is extremely concerning, and we want to assure you that the cleanliness and comfort of our guests are our top priorities. We will investigate the issues you've mentioned regarding cleanliness immediately and take appropriate action to tackle them. Additionally, we apologize for any confusion regarding hidden fees and the cable service. We strive to provide transparent pricing and reliable amenities for our guests, and we will review our processes to ensure clarity moving forward. Your feedback is invaluable to us as we work to improve, and we sincerely apologize for any inconvenience caused. If you would like to discuss your experience further or if there is anything we can do to make it right, please don't hesitate to reach out to our team. We appreciate your candid feedback and hope to have the opportunity to regain your trust in the future.Best Regards,Customer Care Team

      amber roche on Google

      image The rooms/suites were large and spacious but very dirty. Everything looked to be falling apart and damaged and staying that way. I liked having the patio.

      Business Response on Google Mar 27th, 2024
      Dear Amber, we apologize for the disappointment you experienced with the cleanliness and condition of your room during your stay. This does not reflect the standards we strive to maintain. Your feedback is essential, and we will handle these issues promptly to ensure improvements are made. We appreciate your acknowledgment of the spaciousness of our rooms and the patio. Please don't hesitate to contact our team during your stay if there are any concerns, as we are committed to providing a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and offer you a much-improved stay.Best Regards,Customer Care Team

      Nathan Horton on Google

      image Terrible. They triple charged me for the deposit in a room that isn't worth half the price.

      Business Response on Google Mar 21st, 2024
      Dear Nathan, we're truly sorry to hear about your experience. Triple charging for the deposit is not standard procedure, and we apologize for any inconvenience this may have caused. We take matters like these seriously and would like to investigate this further to ensure it doesn't happen again. Regarding the room's value, we understand your disappointment and will certainly consider your feedback as we strive to improve our accommodations. If you could provide us with more details about your stay, we would appreciate the opportunity to make things right. Please reach out to us directly so we can handle your concerns promptly. Best Regards,Customer Care Team

      Argento Biker on Google

      image Decent room and fantastic breakfast,

      Business Response on Google Mar 17th, 2024
      Dear guest, we're thrilled to hear that you had a positive experience with us! Providing comfortable accommodations and delicious breakfast options is important to us, and we're delighted that we could meet your expectations in both regards. Your satisfaction is our priority, and we hope to continue exceeding your expectations during future visits. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best Regards,Customer Care Team

      Linda on Google

      image I would stay here again, it's very affordable, central to our reasons for visiting.
      I felt safe here, the parking is courtyard style, giving it more security than an open parking lot.
      The Good
      -Front desk associate is very friendly and fast.
      -Lots of parking with adequate sized spaces
      -Breakfast is an actual breakfast, waffles, eggs, sausage, toast, muffins, yogurt and a variety of cereals with good coffee. Dining room attendant is on site, keeping the dining room clean and stocked. Plenty of spaced out tables and chairs.
      -The bed was comfortable with clean linens. Did an extensive bug check and there were none.
      -Fridge works, TV works, didn't try the microwave.
      -There is shampoo and conditioner readily available, along with lotion in wall mounted dispensers.
      -The room is roomy, not cramped.
      The Neutral
      -Its an older property with older very worn, some in need of replacement furnishings, the standing lamp is ONLY standing because of the corner it's in holds it up.
      The bad
      -There are patches everywhere, wallpaper, drywall, cracks in the ceiling. What looks like fairly serious water damage in areas.
      -We stayed in 108 and it could benefit from a deep cleaning, the carpet is sticky in front of the sink (thankfully, we always wear flipflops on hotel floors), there is dust in every single nook and cranny, on top of the headboard, the kind that turns into compacted filth over time, it has long passed compacted filth in a few areas, so the maids are doing a super fast run through, this is on management, its not something that goes unnoticed.

      Business Response on Google Mar 12th, 2024
      Dear Linda, thank you for sharing your detailed feedback about your recent stay with us. We're pleased to hear that you found our motel to be affordable, centrally located, and safe and that you appreciated the courtyard-style parking for added security. We're also glad to hear that you enjoyed the variety and quality of our breakfast offerings and that our staff provided friendly and efficient service. However, we apologize for the issues you encountered with the condition and cleanliness of the room, as well as the worn furnishings and maintenance issues. Your feedback is incredibly valuable to us, and we'll share these concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Customer Care Team
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      Overall Rating

      Overall Rating
      ( 664 Reviews )
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