Sonesta Simply Suites Silicon Valley - Santa Clara

Anders Lkke _{on Google}

Mar 24th, 2024

Great value stay, huge rooms and nice and quiet. Location leaves a bit to be desired. No restaurant, but at least a little market store and a gym. Short Uber to restaurants and stores. Train station very nearby. Would recommend.

_{on Google}

Feb 26th, 2024

Tech toilet. The rooms are not cleaned, you need to go and ask yourself and maybe on the third day they will clean it. And the upstairs neighbor also leaked
Rooms: Everything is old. Things that have turned yellow with time. Prehistoric air conditioner. Rusty lamps in the bathroom. Complete horror

Dino _{on Google}

Feb 1st, 2024

VERY TOXIC!!! Theyre extremely rude and disrespectful to everyone that walks in. Especially those who arent in the best situation in life. You guys should be ashamed. If you hate your job just quit. DONT SUPPORT THESE VILE PEOPLE!
The ugly white lady who calls her self a manager needs to stress eating and taking it out on customers.

Teresa Di Napoli _{on Google}

Mar 24th, 2024

Unfortunately, our stay at Sonesta Simply Suites Silicon Valley Santa Clara was a disappointing experience, culminating in a series of disturbing events that compromised our rest and overall well-being. The first night was marked by a police intervention due to a drunken guest who yelled and disturbed the entire floor for over two hours. This episode made it impossible to sleep that night.
The room was dusty, with carpet stained with food remnants and eggshells. Requesting extra cleaning for the room was a hassle, as the staff claimed to clean only once a week, but we found the room already dirty, so they should not have hesitated. Instead, I was told by the receptionist that they would need to speak with the supervisor, a truly ridiculous response for this situation. The smell of mold and the lamp next to the bed covered in dust and hair made the experience even more disgusting. The request to replace towels were another letdown, as the staff stated they only changed them once a week, an unacceptable policy for hotel standards.
The bathroom wasn't any better, with dirty walls and stained floors. Additionally, the restrictions on using the coffee maker were absurd, limiting us to impractical hours, from 5 in the morning until noon.
Overall, our 5-day stay was devastating, marred by a highly unpleasant experience that negatively affected our rest and overall well-being. I strongly advise against this property for anyone seeking a comfortable and, above all, hygienic experience. Our choice was influenced by the urgent need to attend a conference, but I hope this review warns other travelers against facing such disappointment.