SchoolsFirst Federal Credit Union - Santa Ana

Good service
Apr 9th, 2024

I cannot say enough good things about SchoolsFirst Credit Union. Truly, one of the best organizations to bank with. I recently came into a sticky situation with my direct deposit, and the staff (namely, Katherine Gatewood) went above and beyond to help me out in my pickle of a situation. Their staff is full of some of the kindest people I've ever worked with, and I will be a lifelong SFCU member because of this service. If you are able to join this CU, I cannot recommend it enough
Dec 11th, 2023

Excellent service from Iliana, she clarified all our doubts, helped us with everything we needed, we were very satisfied with our appointment today.
Nov 30th, 2023

WARNING! SchoolsFirst FCU violates their Privacy Policy and NCUA's Privacy Policy by sharing your personal information with unaffiliated companies, such as TruStage/CMFG Life Insurance, including YOUR name and address, YOUR BIRTHDATE (!!!) and YOUR social security number (!!!). They will lie to you when they tell you that they've unenrolled you from the illegal sharing of your personal information. Once the unaffiliated company, such as TruStage/CMFG, has your personal information, they won't stop sending you junk in the mail, won't unenroll you from the junk mail, and won't remove you from their systems. This is all HIGHLY ILLEGAL under NCUA guidelines. And ... please don't believe them when SchoolsFirst tells you that they don't "sell" your personal information. They are more than likely getting some kind of bank benefit out of these deals, some kind of kickback from these unaffiliated companies. I'm opening a formal complaint with the NCUA against SchoolsFirst, and I wish a law firm would open a class action lawsuit against SchoolsFirst. DO NOT open an account with SchoolsFirst if you value the privacy of your banking information! DO NOT give them your birthdate and social security number, as they WILL NOT BE treated as private information!
Oct 23rd, 2023

I have been a member for about 20 years and have had some issues with Schools First in the past, but recently I visited the Broadway location and received astounding customer service. I believe the woman who helped me was Lisbeth and her work ethic gave me a new attitude toward this company so much so I wanted to leave this review. She was fast, professional, accommodating and even took the time to be observant of small details.
Aug 26th, 2023