Pine Ridge Care And Rehabilitation Center

Rap K _{on Google}

Nov 12th, 2023

I would have liked to not place a star on the rating at all. But to say the least, this place is atrocious. Employees act nice, but deep down inside, they could care less. It, however, reflects a bigger problem with ownership and management. My mother-in-law, who lives with us, was placed their for a mere 30 days; when we picked her up, they tried to hide the fact that she couldn't even bare her own weight on her legs. They stuffed her in the car, with her diaper full of waste. When we got home, we couldn't even get her out of the car, much less gave her a decent bath. We had to wait until the next day when a couple of caregivers showed up to assist. All in all, we hired two caregivers for two weeks just to take care of her, because she was now bedridden. After two full weeks, she was able to bare her weight on her legs, but still with lots of assistance. We will NEVER used this place again, therefore, I caution others if they decide to place their love ones in this facility.

Acacia B. _{on Yelp}

Mar 27th, 2022

*** ONE DAY AFTER POSTING THIS MY MOTHER DIEDThis place is the worst nobody at this facility cares at all about their job today I have been calling the facility for five hours and no one bothers to answer the phone some person who does not speak English just answered the phone said hello and hung up on me I'm currently trying to remove my mother from this facility because these people are paid to do a job that they are not doing if you love your elderly person do not send them to this place!

JOYOUSLIFE1941 _{on Google}

Jun 18th, 2021

I have been a resident at Pine Ridge Care Center in San Rafael for 21 years as of 2021 in a large shared room , indivuaj medium size clost a 2 large deawers, one roommate and large windows. There are about 95 residents here. There ae a few 3 bedroom rooms but no single rooms.Has excellent and caring nurses and CNAS. Bought a 24 inch tv and instead of paying Comcast i am using the facilities free servixe to watch basic tv channels. My daughters gifted me a laptop to emails family and friends.. i also do FaceTime visits often,.No covid here and all employees have taken vaccine shots as well as most residents. Showers are twice a week or more often if you tell head nurse. Helpful therapy 5 times a week unless theY get short handed that day.Montlhy activities calendar given to every resident Social activities are available throughout the day all week. Dietitican availabe but hard to reach. 3 meals a day plus 3 snacks or if unable to eat, special jevity liquid for g tube residents. You can order takeout food to be delivered if you pay for it. Housekeeoer cleans rooms and halls daily and laundry is washed daily and dryed. If name and room number not on clothes can get lost. All belongs to be listed in inventory on arrival and on going incase missing and facility to reimburse you. Facilities moble phone available daily for a limited amount of time tho my roommate often talks for over a hour. Lending library with excellent assortment of new hardcover and pocketbook books. Social Worker 5 days a week is available on request. Real Christmas trees are not allowed but you can have a artificial Christmas tree. All residents receive free gifts sponored lby ocal church and organized by activities dept. No chapel or minister or priest..

Roy Tse _{on Google}

May 19th, 2020

their staff were mean to visitors, it was an unpleasant stay.

KERRY HARSCHEL _{on Google}

Nov 2nd, 2019

I was there for too long. A woman was always screaming. They discontinued a drug without my knowledge or permission. I would rather be dead than to go back.