Mechanics Bank - San Pablo Branch

They have 2 ATMs and one of them it's been out of service for months
Feb 2nd, 2023

Horrible company, they STOLE my Nissan Rogue Sport  2020 that bought with my cash money at WA State Public Auction.  I paid $25,000 for the car, I have WA state title in hand with my legal owner name. I have the keys and the title but no car. Mechanics bank don't care, they don't pick up my calls, and they are hiding my car. They didn't report the car as repossessed as they should have done by the law. So when I filed the report of stolen vehicle, police could not find the car. When I told to the police that the bank stole it, the Mechanics bank lied to the police and send them old not valid title to take down the report of stolen vehicle. I went to the bank office to resolve and they just attacked me verbally and accused me of having fake WA title and stated that Washington state is doing criminal title washing stuff. Then they humiliated me and kicked me out of their property. As of now I lost $25,000 and they won't give my car back.
Sep 19th, 2022

If you bank at this branch be very careful. I have found on more than 3 occasions discrepancies with this bank in regards to funds. And while they resolve each problem after the fact it should have never happened in the first place . I believe that they are fraudulent and someone is stealing. Went to get a cashier check for one amount which was correct later went online and looked they took an extra 2000 dollars out. Had I not discovered it they would have said nothing and someone would have just been with my money. On another occasion closed out an account and they took it upon themselves to add my new account number to other bills without my permission. Make sure you watch your money who knows how many people they have done this too who have noticed.
May 27th, 2022

The Bald Head short Penguin look alike Manager & his racist staff are the absolute worst.  I'll never set foot in that place again.  They have segregated bathrooms too I'm sure.
Sep 5th, 2021

After a "clerical error" cause $1,100 of someone else's money to be deposited in my account a week ago, they finally corrected the error on Friday. In fact, they corrected in twice, leaving me $1,100 short. I made it clear that it was crucial that the error be corrected before the weekend. Multiple calls to their help line were useless so I visited my branch. The teller promised I would be covered, but it did not happen. All this after an error they made 14 years ago that crashed my credit rating just long enough for all my credit card accounts to be closed (it was during the recession). That mistake changed my life for years.  I returned in 2019 and now know what a bad decision it was. They still, after all these years, do not have a handle on their accounting systems. Time to leave this bank behind again (for good this time).
Aug 13th, 2021