Citi

Sep 22nd, 2023

I was here today and the Bank Manager is very helpful , even if it's too busy she manage to smile to everyone and help on there needs. Highly recommended. Look for Suzette Mirasol bank manager .
Mar 2nd, 2023

Feb 28th, 2023

Worst bank! My ATM was stolen about 3 weeks ago so they gave me a temporary card, that now has expired. I have bills to pay, but they said, " oh, we're not issuing temporary cards any more. You should receive your new one in the mail in a week." So now I have only cash to pay for bills. Oh wait, the bank has my money and I will have to stand in line there any time I need cash to pay for bills. And then stand in another line to exchange the cash for money orders to pay for bills      paid visa USPS.
Jan 9th, 2022

I opened a new account in June 2021 and I have proof of the coupon or offer document they sent to my home address. It says account opening and maintain a balance of $15,000 for first 3 or 4 months and i will get $300 reward. Til this date I didn't get a reward. I personally Went to bank and bank manager told me to wait.. I called customer care and they said I opened my account at the branch not over the phone.. branch manager should take care of my grievance and go and speak with them. Its February 2022 and I still didnt get it. This bank is a fraud. I do not recommend Citibank to anyone. I went to bank last Saturday Jan 29th 2022, I asked them I want to withdraw my money and close the account, nobody asked why. They told me to come another day with appointment so they can have cash ready that day. No customer service whatsoever. Nobody including manager, teller and another person at the counter asked why I want to close the account. Such a bad customer service. I wish I can give -1000 stars.. they need to do better.. learn all over again.. Banking, customer service, performance of contract, breach of contract terms. In essence, what happened was a breach of contract .. that $300 was a offer given to me for opening a new account and they never performed or acted according to it. Breach of contract.
Apr 5th, 2022