Equinox San Mateo

When was the last time this place was remodeled or an equivalent?
Mar 23rd, 2024

It's so clean! The classes are great. It gets a little crowded sometimes but it's pretty empty weekday afternoons. Sometimes I'll go after lunch downtown
Feb 21st, 2024

Poor management. Doesnt seem to retain amazing instructors. One of the instructors I loved before and during Covid (Nicol O & Megan) left due to issues with management and pay from what I heard through the grapevine. Sad as I only enjoyed their classes and management seems to have issues retaining talent which is Impt if you will be paying $300 a month, Ive been a member for 4 years now. Small facility compared to other equinoxes.
Dec 1st, 2023

Super disappointed with my visit there. The mens locker room is super dirty.. Which honestly I would have over looked if it wasnt for their horrible customer service . The sales rep Rachel was nice. However, its becoming increasingly obvious the only person there that will help me is her because she has something to gain. The front desk has blatantly lied to me several times about her ware abouts. The first time they told me she was in a meeting all day and then she texted me and told me she wasnt in the office. Then today I wanted to get a pass so my girlfriend and I could try out the gym but because she wasnt there they told me that there was nobody who could help and they were all in meetings all day. This is the only luxury gym in the area, if you wanna call it that. The way they act, they might as well just say were the only Luxury gym in town and thats why we dont care. This is literally the 24 hour fitness of equinox.
Feb 16th, 2024

The 1 star is relative to other high-end gyms as even the worst Equinox is still better than the best 24 Hour, Crunch, etc -the gym is underground and has zero natural light. I know this cant necessarily be helped but working out on a basement is disorienting and depressing. -missing some very basic equipment that virtually any other gym has while also have a bizzarre over abundance of other pieces that could never possibly be needed, specifically their assortment of grips for the cable stacks -the lockers do not have keypads, you need to bring your own lock or just hope you're stuff doesn't get stolen. To me this might be the most egregious thing they are lacking and is inexcusable. -the Earth Bar is virtually never open. I know Earth Bar is a separate business but it still hurts -no parking, although street parking has never been an issue when I typically go at 6am
Jan 24th, 2024