SkinSpirit Presidio Heights

3rd visit with Lori Ann Griffin for a facial & to purchase products. She's extremely knowledgeable, very scientific in her explanations, & is a CMA (Aesthetic Medical Asst.) Her treatments are excellent. They seem to be better with each visit. Service: Facial massage
Mar 14th, 2024

Wonderful, rejuvenating!! I had the Signature Facial, and felt so alive with energy after I left. I will be coming back!!
Feb 23rd, 2024

Vanessa is wonderful! Her facials are great and my skin has significantly improved since Ive started coming to her regularly.
Feb 19th, 2024

First visit was super. Check in a breeze, super nice reception area and people. And my Botox service with Joie was A++.
Feb 18th, 2024

TLDR: was disappointed and wont be returning for another facial. I was disappointed after my visit to SkinSpirit Presidio Heights. I should have been warned when I decided to spontaneously book a facial for the next day and there was a lot of availability I arrived to my appointment early, as this was my first time visiting a SkinSpirit. I had filled out forms online, but figured I would go early in case they needed anything else. I wait a few minutes past my appointment time, and then the tech Lori Ann comes to get me. When we get in the room, she says that we need to go over the form again (I already filled it out online), and after 10 minutes of doing that with her, she says she needs to get a PA to review the form and confirm with me via phone that I can proceed with treatment. She insists this is required by the state of CA, but Ive had facials before across the state and have never been required to do this. Maybe because they offer injectables and laser too, but it seems like they shouldnt make simpler appointments go through the same lengthy process. I sit in the room for a while before she finally comes back. Its now a good 35 mins past when my appt started (and its only an hr service to begin with). Im annoyed and having second doubts, but I feel like Im in too deep at this point. The actual service felt rushed, I suspect because she was short on time, but I would have rather she simply apologize, tell me I cant do all of this today, and give me a shorter, attentive treatment rather than moving quickly through things. I also wasnt impressed with the job she did. It felt a bit sloppy. A week later, a spot where she did extractions still feels bruised (has never happened to me before), and my face wasnt clean when she finished? She handed me the mirror and my face was covered in dust, hair, and fuzzies, which she said were from the headband to keep hair back. Come on. The very least is your face should be squeaky clean after a treatment like this. I also felt she was a bit condescending towards me at times. I also thought it was weird that when it came to charging, they charged it as two express services instead of a single facial + derma-planning add on (as I had originally booked). I wanted a full facial treatment with an add on, not the add on plus just one part of a normal facial. Dont recommend, at least with Lori Ann.
Feb 12th, 2024