Pacific Eye Specialist

Apr 22nd, 2019

Great overall experience quite good until seeing the eye doctor. Was able to get a same day appt as it was an urgent appt. Everyone was very nice, checked in and had to wait approx 20 minute before getting called in by the first lady who asked us the general questions of what happened and why are we here, very kind and knew how to speak cantonese. Next was asked to go outside to wait for another doctor. She was very very nice, had asked us necessary questions, and gave us quality instructions as to what her next procedures were. Finally, we were left in another room, had to wait appox another 20-25 minutes before seeing DR. KEVIN LEE. Found his profile online and it states, "Languages: Chinese (Fluent)" YEAH RIGHT. During the whole 2 minute conversation, he only prescribed us the needed medication. Aside from that, I told him about problems that my dad was having however DR. KEVIN LEE persisted that we wait until we make another appt and wait another time to talk to him about this problem. EXCUSE ME?! I had already made an appt to see the doctor to discuss this problem and he insists that we need to come in AGAIN?! And on top of that, he ended our conversation without asking my dad if he had any other questions/concerns regarding the medication or his eye. Doctors like DR. KEVIN LEE clearly is one of those doctors that only does this job because he is in it for the money and not for heart and desire of patient care. Oh yeah, one more thing, this could be a biased assumption but he is a total douchebag who clearly believes that he is better than everyone else. I talked to my dad after and he states that he spoke fluent cantonese with him last time so just want to let the public know that this doctor is a very bipolar and his words are hard to believe. Do I recommend this office? Yes. Do I recommend this Doctor? What do you think?
Jun 4th, 2016