All Star Moving LLC

This moving company is great.
Mar 23rd, 2024

STOP!!!! Do NOT HIRE!!!!! 7 plus hours to move a two bedroom two bath and I packed everything my self. $1200 and HORRIBLE CUSTOMER SERVICE. I had three guys. One probably in his 30s and the other two looked like they were 50s or older. They reeked of cigarette smoke and even caught them smoking in the truck with all my items furniture in it. They started off moving at a decent pace but after the 2nd hours they started moving slower and slower. Only one of them spoke English but still didnt not communicate well. They jumped From room to room which I have never seen any professional company do. One of the first things I asked the guy to do was take the camera and a piece of art off the wall. I had a three stair step stool so it should have been an easy ask. I am 54 so it was just a little out of reach for me. I asked for the wardrobes so I can put my clothes in them while they work on the living room and kitchen. My daughters room was also ready. He brings each wardrobe in one at a time and as Im working on it, they keep coming into my room trying to grab items as if they dont have things in the other three rooms to get. He also ask me for a screw driver which I found very odd. This is something that you do, you should be prepared. He insisted on taking my daughters bed apart which I didnt have to do to move it here. He didnt have a drill so he is doing everything slowly and manually. To the point that I went in to help to create a sense of agency and to hurry the process along. I go back into the living room and they have packed my step stool and the camera and art piece is still on the wall. When I mention this to him he lazily reaches up to the ceiling and says he cant reach it unfortunately and the stool is already been loaded. They left the shelves on the wall and saran wrap everywhere. It was a point where they were moving around in packs of three and I didnt understand it especially when they werent lifting anything heavy. One guys clearly had an attitude but it really shined through when we got to my new place. He also had earbuds in the entire time. By hour 4 I just said forget it and decided I will pack the rest of the stuff myself. My new place was only 10 mins down the street but I new they would take forever because the place I came from had a large new elevator and the place I was going had elevator but smaller and security door making it a little harder to use for moving. We get to the new place and one has his phone in his had 80% of the time and bringing one item up with the other hand. The one with the ear buds literally shrugged me off when I asked him to put the items in the rooms they belong in. They were trying to dump everything in the living room floor. They didnt ask where anything should go or how I would like it. Literally built my daughters bed and put it against the window and I would have never done that. It was so heavy I cant move it myself but didnt want him to take another hour moving it 3 ft. They bent one of my daughters dresser knobs and bent my file cabinet leg and left it on its side. The thing weights over 100 pounds. I came back in the kitchen to find my kitchen scissors missing from my knife set. One of them had taken it to cut Saran Wrap off a piece of furniture. They didnt come prepared to with the proper tools at all. They left Saran Wrap on my patio, in front of my door and downstairs in the area they were unloading the truck at. They were the most unprofessional, rude, and slow movers I have ever hired. My 55 year old mover ended up taking one of their dollys and bringing things up because she saw that they were dragging their feet. . Then when I asked to speak to the manager they gave me the same 415 number I started off with talking to Len but when I called it i immediately heard it ring to the guy with the 510 number. Such a scam. Reviews look like friends and family especially looking at the last names
Mar 2nd, 2024

We hired the All-Star Moving Company for our relocation. It's a fantastic moving company with reasonable charges, excellent service, and fast-working staff. Highly recommended!
Jan 8th, 2024

We hired All-Star Moving Company for our move, which was recommended by a friend. It was really good and they protected our belongings very well. They were very careful in both the packing and moving process and it was completed smoothly. If we move again in the future, we will hire them again.
Dec 19th, 2023

My family recently hired All-Star Moving Company to move from Mid-Peninsula to South Bay. Their workers are great and responsible. They are very careful when packing, protect things very well, and do a good job unloading the truck. Basically we were able to complete everything within the agreed time. We found the right company.
Dec 2nd, 2023